Customer Service Office Manager

Steven Burton

Customer Service

Contact

**** ******** ******* **.

Reno, NV 89521

775-***-****

**********@*****.***

Objective

Obtain a position in Customer Service with a company can optimize

my skills while being a team player.

Education

Diploma 1996

Weed Highschool, Weed CA

Experience

February 2020-present

Owner « SB Fly & Jigs; Reno NV

June 1996-September 2019

Office Manager « Burton Components; Ferney, NV

Key Skills

Leadership

Budget Planning

Communication

Problem-solving

Responsibilities

Overseeing daily operations, managing staff, ensuring compliance and

providing exceptional customer service. Also responsible for identifying

trends and developing strategies to improve the company’s

performance.

Communication

Implemented new procedures and technologies that improved

efficiency and streamlined operations.

Leadership

Successfully led a team to exceed sales goals while maintaining

excellent customer satisfaction scores.

References

Chris Torimino 775-***-****; Owner of Rebel Glass

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