Customer Services Food

Sybil Johnson

Bronx New York, *****

Cell: 929-***-****

Email: ***************@*****.***

EXPERIENCE

Circle Line 4/2023- 03/20224

Customer Services / Food Services

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.

Follow communication procedures, guidelines, and policies. Take the extra mile to engage customers.

Cleans restrooms, including restocking dispensers, emptying trash, cleaning and sanitizing fixtures, cleaning mirrors, spot cleaning partition doors and walls, sweeping and mopping tile floors, and cleaning toilets and urinals.

Uses bleach and other disinfectants to disinfect and sanitize rooms and restrooms.

Empties trashcans and replaces liners.

GBC Transportation School Bus 9/2021 – 01/2023

Bus Matron

Must pay careful attention to the scholars’ safety and behavior.

Knowledgeable of all the scholars assigned to the bus.

Must protect and serve our scholars to and from their homes.

Assist scholars that are noisy, disruptive, and physically dangerous on the bus, that behavior can transfer into the classroom.

D & J Ambulette Transportation Service 06/2018 -3/2020

Matron

Always maintain a clean and mechanically sound bus

Ensure the safety of all students

Assist student with getting on and off the bus as needed

Perform inspection of the bus before and after each route

Sybil Day 09/2008 – 06/2018

Care Childcare Provider

Maintained safe environment by observing and monitoring the children’s activities.

Provided for all the needs of the children including social, emotional, development, and encourage positive self- concepts.

Instructed and assisted with heath and personal habits, eating, resting and restroom. sanitizing all

EDUCATION

William Howard Taft Hight School

High School Diploma

SKIL

Interpersonal and Communication skills

Active listening

Detail Oriented

Adaptability

Being self-motivated

Work independently and in a team

Honesty Consistently performing to a high stander

Flexibility and versatility

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