Jonathan Hogan
Burkburnett, TX 817-***-**** **********@*****.*** LinkedIn
Computer Science Graduate
With a diverse background ranging from IT management to customer service, I've honed a unique blend of technical and interpersonal skills. As an IT Manager, I embraced the challenges of technology, overseeing intricate systems and driving efficiency. Now, I'm eager to channel my passion and experience into the realm of software engineering, where I aim to contribute to and grow with the ever-evolving tech landscape.
CORE COMPETENCIES
Object-Oriented Programming
API Development
Back-End Frameworks
Full-Stack Development
Mobile Application Development
Code Versioning Tools
Agile Methodologies
Cloud Computing
Test-Driven Development
Continuous Integration
System Architecture Design
Software Debugging
Database Management
Front-End Frameworks
User Experience Design
TECHNICAL SKILLS
Microsoft Office Suite Java OOP Python C++ C C# SQL MySQL Linux Windows git HTML5
EDUCATION & PROFESSIONAL DEVELOPMENT
Bachelor of Science in Computer Science Midwestern State University May 2023
Tutoring: Computer Science I & II / Theory of Computation / Python
PROFESSIONAL EXPERIENCE
CENTURY MEDICAL BILLING BOWIE, TX MAY 2023 – CURRENT
Data Analyst
At Century Medical Billing, a leading billing service provider, I employ my experience in IT and grow my experience in software development to maintain data and deliver comprehensive reports.
Database Management: Collaborate with the IT department to maintain MySQL databases, safeguarding data integrity and security through stringent protocols.
Data Cleaning and Preparation: Develop Python scripts to automate data cleansing, enhancing data quality and efficiency in preparation for database integration.
Creating Reports: Utilize advanced Excel techniques to construct comprehensive reports, emphasizing clarity and insightful data visualization to inform business decisions.
Communication: Articulate complex data findings in written and oral presentations, ensuring accessibility to non-technical stakeholders, and facilitate technical dialogue with IT personnel for database requirements.
CAREER NOTE: STUDENT MAY 2021 – MAY 2023
As a dedicated student, immersed in rigorous academic pursuits, cultivating a robust foundation of knowledge and skills, while balancing extracurricular activities and part-time work commitments. This period was marked by unwavering commitment to personal growth and academic excellence, laying the groundwork for future professional endeavors.
COMANCHE NATION CASINO LAWTON, OK DECEMBER 2018 - MAY 2021
Cashier
At Comanche Nation Casino, a premier gaming destination, the Cashier role is pivotal in ensuring smooth financial transactions and enhancing guest experiences. Cashier was marked by operational excellence, innovation, and a commitment to service.
Operational Innovation: Pioneered the integration of an Excel-based shared tips tracking report, which not only streamlined operational workflows but also fortified transparency in tip distribution, leading to heightened team morale and trust.
Financial Stewardship: Entrusted with the management of substantial monetary transactions daily, championed precision and meticulous accounting, safeguarding the casino's financial integrity and reinforcing its reputation for trustworthiness.
Team Development: Led onboarding and training trajectory for incoming team members, instilling a culture of productivity and excellence. Leveraged effective communication techniques, ensured rapid acclimatization and peak performance of new hires.
Customer Relations Mastery: Navigated customer inquiries with finesse and tact, always placing satisfaction at the forefront; resolved immediate concerns and fortified long-term patron loyalty to the establishment.
CAREER NOTE: STUDENT NOVEMBER 2017 - DECEMBER 2018
Upon entering college, I embarked on an intensive academic journey, diving deep into specialized subjects, participating in enriching extracurricular activities, and networking with industry professionals. This phase was instrumental in shaping intellectual prowess.
J&K PMS FORT WORTH, TX JULY 2007 - NOVEMBER 2017
IT Manager
J&K PMS is a leading medical billing service provider, dedicated to offering top-tier solutions to diverse clientele. As the IT Manager, I ensured seamless technological operations, driving digital transformation and efficiency.
Team Leadership & System Oversight: As the captain of a dedicated IT brigade, meticulously oversaw system operations, ensuring timely troubleshooting of intricate issues. This proactive approach reduced system downtime, enhancing overall operational efficiency and user satisfaction.
Infrastructure Mastery: Managed an IT landscape encompassing diverse OS, applications, security tools, and hardware. Ensured regular updates and maintenance schedules, bolstered system reliability, fortifying reputation for excellence.
Technological Evolution: Championed integration of emerging technologies and best practices, always with an eye on the horizon, propelled the organization's efficiency, resulting in an increase in project delivery speed and a reduction in costs.
Database Management & Reporting: Maintained Microsoft SQL Server with precision, ensuring data integrity and security. Despite juggling numerous tasks, I consistently delivered comprehensive month-end client reports, which not only met but often exceeded client expectations, solidifying our position as a trusted partner.
LANGUAGES
English (Native)