Executive Assistant Quality Assurance

Ashley Flores

**** ******* ******

Portales, NM *8130

Cell: 575-***-****

E-Mail: ************@*****.***

Professional Summary

Oversee 30+ employees. Looked over P&L, weekly reports, developed plans, building sales, controlled labor, liquor cost and food cost. Demonstrated 100% commitment to the cleanliness, sanitation and organization of the restaurant. Had the pleasure of working in 4 company restaurants.

Skills

• Inventory control

• Schedule coordination

• Quality assurance

• Performance improvement

• Business management

• Employee training

• Customer relations

• Microsoft Word

• Time management

• Loss prevention

• Business administration

Experience

City of Portales March 2023-current

• Executive Assistant Administrator to Water Department

Responsible for maintaining an executive's schedule, calendars, and documents.

Reviewing budgets for PO, working with the Director of the water department.

Answering phones calls and taking messages

Welcoming all visitors and interacting with them

Managing scheduling and appointments

Arranging meetings and other events

Managing traditional paper and/or electronic filing systems

Performing basic bookkeeping

Cattle Baron Restaurant Inc

General Manager November 2019- March 2023

Assistant Manager February 2014- November2019

MOD December 2010- February 2014

Server-July 2010-2014

Achieved revenue and profit targets through solid promotional and budget control strategies. Resolved employee, customer, and vendor issues using strong conflict mediation and problem-solving abilities. Developed staff members with successful training programs based around culture focused on employee empowerment and customer service. Eliminated waste at all levels, regularly reviewing team activities and records to spot and resolve problems. Identified financial strengths and weaknesses by regularly reviewing P&L's and food cost.

Education

• May 2004 Portales High School Portales, NM General education

References

• Alex Jarrell 806-***-**** Former District Manager

• John DeSha 806-***-**** Current Supervisor

• Yvonne Lumsden 575-***-**** Former Supervisor

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