Customer Service Representative
Resume:
Emily Smith
Experienced Customer Service Representative looking to join your team.
Tampa, FL 33619
***************@*****.***
• Hardworking, reliable, and punctual
• Comfortable with working in a high volume and fast paced environment.
• Willing to go above and beyond what is expected of me to ensure complete customer satisfaction. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Server
Campanella's Pizza and Pasta-Pinellas Park, FL
July 2022 to March 2024
1. Greeted customers upon arrival to the restaurant. 2. Provided excellent service for multiple tables while maintaining daily order of operation for the entire restaurant.
3. Gained a following of customers that insisted on waiting for my section to become available. Server
Casual Clam Seafood Bar and Grill-Saint Petersburg, FL January 2020 to June 2022
1. Welcomed guests as they arrived
2. Took orders and checked on guests frequently
3. Handled a high volume of customers regularly
4. Set up payments by POS
5. Kept the restaurant clean and sanitary
Dispatcher
Florida Air Care-Saint Petersburg, FL
December 2020 to May 2022
• Answered the phone and scheduled service calls
• Sold maintenance plans and scheduled the appointments
• Pulled permits for installation jobs
• Broke down the cost of the jobs, labor, and parts for new construction jobs Bartender/Server
Biff Burger and Buffy's BBQ-Saint Petersburg, FL
May 2017 to September 2019
Bartender/Server
Nemos on the Beach-Port Charlotte, FL
September 2015 to November 2016
Education
High school diploma
Charlotte High School - Punta Gorda, FL
September 2002 to May 2006
Skills
• Serving Experience
• Bartending
• Banquet Experience
• Restaurant Experience
• POS
• Food Safety
• Catering
• Microsoft Word
• Upselling
• Retail Sales
• Computer skills
• Guest Services
• Cashiering
• Administrative Experience
• Restaurant Management
• Communication skills
• Computer literacy
• English
• Cash Handling
• Shift Management
• Pricing
• Microsoft Office
• Customer service
• Sales
• Retail sales
• Presentation skills
• Upselling
• Office experience
• Administrative experience
• Organizational skills
• Phone etiquette
• Supervising experience
• Restaurant experience
• Bartending
• POS
• Serving
• Cash handling
• Typing
• Customer support
• Medical terminology
• Medical scheduling
• Front desk
• Public speaking
• Experience with children
• Data entry
• Windows
Certifications and Licenses
Responsible Vendor license
March 2022 to March 2025
Food Handler Certification
Driver's License
November 2019 to November 2028
Non-CDL Class C
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