Rosemarie Guillen
**** ***** ******** ***, *****, California, 91710, US
*************@*****.***
Dedicated to accurate record-keeping, workplace safety, and problem-solving in a timely manner. Works well both independently and in groups.
Professional with a strong work ethic and a willingness to work as part of a team. Forklift certified
Leadership and team building
Loading and unloading
Flexible schedule
Customer service-oriented
Warehouse environment safety
Order picking and processing
Warehouse operations
High School - 2002
Don Antonio Lugo High School - Chino, CA
Warehouse Associate - January, 2020 to Present
Burlington Coat Factory Warehouse - San Bernardino, CA Offered suggestions for ways to improve or optimize the warehousing process. Inspected packages and merchandise for damage and alerted vendors to request replacements as soon as possible.
Put orders together and packed items for shipment, as well as communicating orders to shipping personnel.
Inspected them for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Retail Associate - January, 2017 to May, 2020
Goodwill Southern California Store & Donation Center - Chino, CA Kept the sales floor clean by straightening and facing merchandise. Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance.
Answered questions about store policies and concerns to support positive customer experiences. Increased sales by displaying merchandise in an appealing and orderly manner. Did stocking and quickly alerted management to low inventory levels. Greeted customers, assisted them in finding merchandise, and made recommendations. Provided training and acted as a peer coach for new salespeople. Professional Summary
Skills
Education
Work History
Security Guard - May, 2018 to May, 2020
Securitas Security Services USA - Ontario, CA
Made the necessary outgoing calls to confirm the alarms, dispatch the appropriate authorities, and notify the appropriate parties.
Used electronic gates to control vehicle and pedestrian traffic entering the building grounds. Performed cash drops while maintaining complete security and control over the drop box. Used effective time management when it came to personnel and security asset coordination and accountability.
Kept track of employee activities and ensured that they complied with security regulations. Recorded observations and occurrences and interviewed witnesses to complete and submit an incident report.
Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors.
Protected personal and company property from robbery, vandalism, and unauthorized entry.