Customer Service Data Entry

Dafne Matias Perez 832-***-****

**********@*****.***

Deer Park TX, 77536

Professional Summary

Experienced, dedicated, and outstanding in retail customer service. Professional over five years in the industry committed to delivering exceptional service. Proven ability to engage with customers, address their needs, and resolve issues efficiently, high pressure situations with a positive attitude. Strong communication skills and interpersonal skills, multi-task. Motivated and proactive professional committed to continuous learning and growth. Eager to expand knowledge and skills to contribute to a team success and driven innovation. Education

Skills

Professional Experience

Robert E. Lee High School

2009-2012

Lewis FoodTown

Dec.2015- Jan.2021

Bilingual

Problem-solving

Cash-handling

Retail store support

Strong Leadership

Excellent communication skills

Excellent customer service.

Handling cash.

Cashier 80/90 transactions daily.

Process returns/refunds.

Collecting Loans from registers.

Verifying money in cash drawers.

Solving customers inquiries.

Stocking products on shelf.

Responsible for all price changes.

Daily data entry.

Vendors.

Store Inventory.

Walmart

Mar.2019-Dec.2019

Excellent customer service

Greeter

Cashier 80/90 transactions daily

Verifying money in cash drawers

Providing help in other department

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