Data Entry Customer Service

ASHLEY MORENO

*** *** *, *****, ** ***** • 281-***-**** • ************@*****.*** • www.linkedin.com/in/ashleycm2 EDUCATION

B.S. Business Administration, Accounting Expected 2025 Western Governors University, Millcreek, UT

EXPERIENCE

Main Street Renewal, LLC • Utility Accounting Clerk [Temporary, Remote] 02/2022 – 02/2023 o Managed aging reports, systematically cataloging outstanding invoices and corresponding payment due dates to facilitate timely collections from residents

o Efficiently managed billing processes through collections and payment applications to utility vendors o Collaborated with vendors to investigate and rectify discrepancies regarding resident ledgers o Maintained interdepartmental correspondence to ensure clear communication o Adhered to company policies and Generally Accepted Accounting Principles (GAAP) Medical Diagnostics Laboratories, LLC • Reconciliation Specialist 04/2016 – 01/2022 o Reconciled invoice discrepancies by establishing effective collaboration with insurance companies o Performed meticulous data entry of payments and insurance denial codes, contributing to the seamless posting of accounts, and managing a timely month-end closing process o Prepared over 100 batch payments daily, encompassing checks and invoices o Mentored new team members, contributing to the cohesiveness of overall departmental performance Glamorous Clothing at Mall of The Mainland • Lead Cashier 03/2014 – 02/2016 o Handled cash, checks, and credit and debit card transactions o Operated and balanced cash register by counting cash at the beginning and end of each shift o Worked in a high-volume environment, processing transactions promptly o Ensured prompt customer service

SKILLS

Accounts Receivable (AR), Aging Reports, Data Entry, Microsoft Excel (VLOOKUP, Pivot Tables), Organization, Attention to Detail, Communication, Analysis, Billing, Customer Service, Time Management