Customer Service Forklift Operator

Blythe,Ca 442-***-****

********@*****.***

Professional Experience

****-********* **** **** ******* Fontana, CA

Freight Operations Clerk

Overseeing appointment process of freight

Assisting city and linehaul dispatchers and drivers

Utilization of customer service problem solving skills

Processed purchase orders

Accountable for drivers to get on the road with time-sensitive freight

Expedited additional loads generated on a nightly basis

Established an open line of communication with the drivers

2019-August 2021 Old Dominion Bloomington, CA

Forklift Operator

Loaded and unloaded freight for a high volume carrier

Loaded freight into designated routes and destinations

Secured fright for delivery

Cleaned and swept trailers for set up of next destination/route

Studied production schedule to determine material requirements

Keeping track of warehouse inventory while maintaining a clean and safe working

environment

Stocking and inventory

2010-February 2019 The Home Depot Upland, CA

Merchandising Supervisor

Managed two departments within a warehouse environment

Interviewed, trained, and assisted associates in their daily tasks

Created weekly tasks for associates

Placed regular orders when stock items were low to prevent any inventory issues

Ensured department sales were being met

Coordinated with vendors and delivery agents for large customer projects

Provided customer service, conflict resolution and cross functional training

Store maintenance

Visual Displays

Associate performance reviews

Shipping and receiving

Display resetting

Education

Chaffey College Rancho Cucamonga, California

In Progress

Montecito Christian School Ontario, California

High School Diploma

Qualifications and Skill Highlights

Mentor / Coach Channel Development

Team Player Building Partner Trust

Strategic Leader Proficient bilingually - Spanish and

Consistent Achiever English.

People Person Versatile and skilled Sales

Focused on People, Products and Management professional.

Process Microsoft applications including

Strong Interpersonal and Word, Excel, Outlook, PowerPoint

Communication skills and Access. Experienced in

Solutions Sales various CRM’s and video sharing

Strategic Alliances programs such as Skype, WebEx,

Sales Management Citrix, TDF, Salesforce and many

Business Development more

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