Customer Service Front-End
Resume:
Christian Nobles *****@*******.***
San Mateo, California 94401
***Secondarily or when needed, will provide support in customer service and front-end aspects of business like cashiering or placing online orders, answering complex customer inquiries, etc.
• Determine method of shipment and prepare bills, invoices and other shipping documents.
• Assemble containers and crates, pack goods to be shipped, and prepare identifying information and shipping instructions.
• Oversee loading and unloading of goods from trucks, etc.
• Inspect and verify incoming goods against invoices or other documents, record shortages and reject damaged goods.
• Unpack and route goods to appropriate storage areas.
• Maintain internal record-keeping systems.
• May operate forklift, hand truck or other equipment to load, unload, transport and store goods.
• Know safe storage and handling procedures for various chemicals and materials.
• Know proper shipping procedures for transportation of dangerous goods.
• Tasking associates, considering strengths and talents of each. Employment Operations Lead/Shipper Receiver Pottery Barn 12/2015 - Present History
• As opening lead, would confirm POS register starting funds and balance or notate discrepancy, if any, in cash log.
• Ensure food, beverages, and machines used in production thereof are on par with company standards at all times. (Thermometers calibrated, espresso pulls times properly, etc.)
• Communicate training guidelines and vital information, such as promotional specials or new product release, to supervisors.
• Account for food and drink wastes in appropriate log. Vigilantly considering inventory and updating even on a moment’s notice to keep accuracy.
• Ensure authenticity and workplace enjoyment are maintained well within the safety, integrity, and culture of the company.
• Assist supervisors in streamlining operations both in front and back end of business, from assigning appropriate tasks to most fit team members, to devising systems unique to store for back of house or admin protocol. Assistant Manager Peet’s Coffee and Tea 09/2010 - 12/2015 Education History College of San Mateo Undeclared General Ed. 01/2029
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