Data Center It Systems

Systems Operations Engineer with **+ years of experience in IT Systems and monitoring Tool, include installing and maintaining Data Center Environments Infrastructure. Experience VMware Client, Outlook, Microsoft office 365, Jira, Teams, Webex, Nlyte, Skype, ServiceNow, Linux/Unix Perform BIOS, Firmware and iDrag updates in Co-ordination with remote support team. Installation of Cabinets Interconnectivity. Rack Stacking -Cable-Cabinet Assembly, Uplink Patch Cables Installation, San Migration, Decommission, Trouble Tickets, IC2 walk-a-round, infra test, terminating and troubleshooting networks connections.

Certification

Udemy Expected August 2024

CISCO Certification Network Association

Technologies

Switches:, SAN Technology Brocade, Cisco MDS Switches,, Nexus N5K,N7K,N9K

Routers: Cisco Layer 3 Routers, Cisco ISR and ASR Routers, Cisco 7206 WAN Routers, 3945 Voice Gateways, Security Appliances

Servers: IBM Mainframe, Tape Storage, Dell Xd, NetApp, HP Gen, Oracle, Hitachi, Teradata, HP Gen, Cisco Chassis E series UCS 5108 Blade Server with 6140 FI

Systems Operation Engineer

Xoriant for Wells Fargo July 2021 – January 2024

System Engineer

Regular monitoring of IT assets.

Worked with the change control process to understand and manage all associate work and risk to the data center.

Infrastructure and using ticketing systems ServiceNow, Jira and Nlyte to create and update and close tasks as required to support within the data center, Respond and support, escalate trouble tickets related to data center infrastructure system.’

Support hardware installation, as well as venders conducting work within the data center (electrical, cabling, and security) with Proper monitoring and supervision during the intervention. Troubleshoot issues and provide solutions and recommendations.

Aid other teams in the resolution of CR within the scope. Professionally resolve hardware issues via trouble ticket,

experience with installation/ secondary power inside an established frame, test and turn up new installation/ network switches and equipment required. media sweep, help train new employees at times.

CH Reynolds for Cisco November 2019 - July 2020

Data Center Engineer

Performed cabinet buildout, hardware installations-rack/stack, and hardware cabling troubleshooting.

Performed break/fix. Swapped out failed components like motherboard, CPU, HBA, PCIe, DIMM, SFPs.

Performed cable installation, routing, terminating, configure and testing. Maintained all hardware and storage systems.

Troubleshoot: Infra Testing, IC2 walk around, provision, and check quality assurance of server hardware.

Monitored alerts to identify network elements causing network degradation or failure.

Supported ServiceNow processes, service requests, incident changed by creating, updating, and closing associated ticket.

Prepared and coordinated shipping and received incoming RMA.

Compared packing list with purchase details to ensure accurate make, model and quantities are received.

Escorted vendors and customers to and from secure areas.

Structure Works April 2018 - October 2019

Access Control Technician

Troubleshoot, maintained, and repaired cabling systems.

Installed hardware components, IP video cameras, card readers, door contacts, door strikes, PIR keypads, and electromagnet locks to LAN/WAN to secure infrastructure of the building.

Terminated 25 pairs, Composite, and Cat6 cables in D mark, MDF/IDF, and AV closets.

Connected cables to the network, bringing dial tone to the elevators for emergency proposes.

Tested cables using Fluke DSX-5000, TM-500 Butt-Set, and voltage meters.

Insite Global for Dell for Citi Bank December 2016 - January 2018

Data Center Engineer

Troubles Ticket and Repaired Data Cabling Systems. Maintained hardware components.

Performed all physical mapping, Flow Network records, and SAN records when assignment completed.

Installed network pathways, data cable patching, and upgrades for network and server devices.

Staged network devices added and removed data cards, and managed changes as directed by the client.

Conducted logistics for shipping, receiving, and inventory.

Handled tape backup media operations, tracking, and maintenance on site or in transit to or from in-scope location.

Assisted client with media destruction and disposal of media tapes. Performed health check.

Maintained various inventory databases and assisted clients with approved vendors.

Tek Force for Baylor Hospital April 2015 - June 2016

Determined project installation/interconnect, requirements, read spreadsheets, and installed 6509 Cisco Catalyst, 3850 Cisco Catalyst Switches and patch in Cat6 cables to network ports and power up cabling components to the LAN.

Installed Cable Trays, install Cat6, Cat5 cables from IDF to MDF and to the workstation.

Terminated at the Patch Panel, terminate RJ45 jacks at the workstation and test cables.

Tek Force for Baylor Hospital April 2014 - June 2015

Determined project installation/interconnect, requirements, read spreadsheets, and installed 6509 Cisco Catalyst, 3850 Cisco Catalyst Switches and patch in Cat6 cables to network ports and power up cabling components to the LAN.

Installed Cable Trays, install Cat6, Cat5 cables from IDF to MDF and to the workstation.

Terminated at the Patch Panel, terminate RJ45 jacks at the workstation and test cables.

TEKsystems for Army Airforce Exchange May 2009 - April 2013

Data Center Engineer

Determined project installation and interconnection requirements, selected standard data, power cabling components, and interconnection subsystems. Connected systems to the LAN mainframe using DS-1 circuits and Tl/PRI circuits.

Reviewed blueprints, created punch lists, and expanded existing structured cable systems.

Built cabinet/Relay Rack systems with supporting power systems and custom ladder tray.

Installed and connected 120v and 208v rack PDU systems to A/B-side power systems.

Designed and implemented heat removal strategies using rack fan assemblies, heat guides, and perforated floor tiles.

Knowledge and understanding of electrical systems including single phase, 3-phase, and amperage.

Assisted team in installation of new racks, configuring switches, running cables, and supporting in provisioning issues.

Data Cables

Aqua 50-micron laser-optimized 850nm Multimode fiber optic cable (10Gbps). LC connectors

Yellow 50-micron single mode fiber optic cable (1000 Mbps); 1310nm; LC connectors

Orange 62.5-micron Multimode fiber optic cable (1000 Mbps); ST/SC connectors

ESCON and VICON

12-strand fiber bundles and individual patch cables

Category 6a unshielded twisted pair (I0GBASE-T); 8P8C RJ45 connectors

Category 5e unshielded twisted pair (IO00Mbps); RJ45 connectors

ISDN Tl/PR over CAT5e/CAT6a; RJ45 connector

Analog over copper; RJI I modular, RJ21 Amphenol connectors; 66/110 blocks

100-pair, SO-pair, 25-pair, and individual patch cables; crossover and console cables

Standards

TIA/EIA-568-B Commercial Building Telecommunications Cabling Standard

TIA-569-B Commercial Building Standard for Telecommunications Pathways and Spaces

IEEE 802.3af Power over Ethernet (12.95 W)

IEEE 802.3ae IO Gbit/s (1,250 MB/s) Ethernet over fiber

IEEE 802.3ab IOOOBASE-T Gbit/s Ethernet over twisted pair at I Gbit/s (125 MB/s) IEEE 802.32 IO00BASE-X Gbit/s Etl1ernet over Fiber-Optic at I Gbit/s (125 MB/s)

IEEE 802.3u 1OOBASE-TX, I00BASE-FX Fast Ethernet at 100 Mbit/s (12.5 MB/s) w/auto-negotiation

NEMA (National Electrical Manufacturers Association) North American power connectors (single-phase/three-phase wiring)

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