CONTACT
@ kef ****
RS ********
A khalitttiti***3@gmaitcom
SKILLS
+ Excellent communication skills
+ The ability to interact professionally
customers and colleagues
+ Strong attention to detail
+ keen observation skills to ensure
accurate and secure delivery of
packages
+ Proficient in map reading and
navigation to deliver packages to the
correct addresses
LANGUAGES
English: : B1
Ss
Intermediate
SUMMARY
Trustworthy professional with experience in deliveries, customer service
and logistics across diverse industries. Exceptional time management,
problem solving and communication skills. Excellent customer service
capabilities remain calm under pressure.
EXPERIENCE
Courier Driver
Med Oil Company
+ Participated in training sessions to improve knowledge of company
policies and delivery protocols,
* Prepared various delivery reports such as delivery times, goods
dispatched and expenses for management when requested.
+ Communicated with customers through phone or email update them on
delivery times or encountered issues.
* Maintained good physical fitness to perform heavy lifting safely during
transportation of larger goods.
+ Communicated clearly and professionally with customers to deliver first-
class service.
Barista
La cabane Kef
* Greeted and connected with every customer, recommending drinks and
pastries.
* Analysed customer feedback to continually refine service offerings and
improve overall satisfaction.
Security Guard
Hotel El Eklil Kef
+ Monitored premises and recorded activity in daily officer report for
submission to security supervisor at close of shift
* Triaged problems quickly, providing clear and precise information while
working under minimal supervision.
Driver
Yassir Company
* Notified management of vehicle safety concerns and issues.
* Planned best, safest and most efficient routes for journeys using
navigational systems and maps.
* Delivered goods and services to customers on time and made sure they
were in excellent condition.
Commercial Sales Representative
Parfum company
+ Conveyed exceptional product knowledge, enhancing sales delivery and
monthly sales.
* Maintained busy sales pipeline by effectively sourcing and qualifying
potential leads, maximising daily sales opportunities.
+ Adapted selling style based on customer profile and requirements.
EDUCATION
AcLevels: Literature
Private school Amal Kef
Plumbing, sanitary, air conditioning, photovoltaics, and solar water heating
CERTIFICATIONS
* Plumbing sanitary air conditioning photovoltaics and solar water heating