P E A R
Resume:
A R E A S O F E X P E R T I S E
L I YON DAHANAYAKA
F U N C T I O N S L E A D
***************@*****.***
W O R K E X P E R I E N C E
Deira, Dubai, United Arab Emirates
NOON.COM / Dubai / Oct 2019 - Nov 2022
FUNCTIONS LEAD
P R O F I L E
I would find it a great pleasure to find a position in an organization where my talent my skill keen eye for details and enthusiasm can best be utilized. I feel my skill in creating and promoting specials to customers is exceptional. I have the desire and integrity to take on extra responsibilities with the hope of furthering my position in the organization. and I want to be challenged with interesting projects where in I can both implement and expand my varied skill’s set in a mutually beneficial working relationship
Manage the overall fulfillment process through cross-training programs in Outbound, Inbound, Inventory, and currently, oversee the After Sales department.
Set daily targets and provide guidance to Team Leads, Executives, and Function Leads by reviewing KPI performances, productivity, and work standards daily. Coordinate and liaise with stakeholders (Logistics, Planning, Central Operations, Facility Management) to maintain and execute core functions in a multichannel fulfillment network Coordinate liaise with stakeholders (Logistic,Planning, Central operation facility management ) to maintain and execution of core function in multichannel fulfillment network Carry out enhance training programs to train new joiners employee knowledge. Cost management -Suggest and make necessary changes in the processes in case of any potential ways to reduce cost without jeopardizing operational efficiency Reviewing KPI performances, Productivity Work standards daily along with action plans and solution by addressing the weak point and the areas with scope of improvement Operations Management
Team Leadership
Stakeholder Communication
KPI Management
Cost Management
Multichannel Fulfillment
Quality Control
Inventory Management
After Sales Support
Target Achievement
Process Improvement
Customer Relationship Management
Sales and Marketing
Cold Calling
Customer Service
Training and Development
Banking Products
BAIT AL MUNEER PROJECT MANAGGEMENT LLC
Dubai UAE
2022 - PPRESENT ( FREE LANCE VISA)
English - Fluent
Sinhala - Native
Hindi - Intermediate
HTC.CLEANING AND TECHNICAL SERVICE / DUBAI / Apr 2017 - May 2019 EVENT ORGANIZING ASSOCIATE
organizing and managing every aspect of an event.
conceptualizing theme ideas, planning budgets, booking venues, liaising with suppliers and clients, managing logistics, and presenting post - event reports Maintaining service quality and leading the team to provide efficient and satisfactory service through out the event
Supervising and making sure all duties assigned to team members are achieved LEGACY HOTEL - DUBAI / UAE / Feb 2014 - Mar 2017
FLOOR SUPERVISOR
Supervise the handing over of soiled linen to the laundry and the requisitioning of the once from housekeeping
Ensure the supply of equipment and maintenance and cleaning supplies to floors and public areas. Issue floor keys to room attendance
Supervise spring cleaning.
Coordinate with room service for clearing.
Maintain par stock for the respective floors / floor pantry Coordinate with the front office manager.
Facilitate the provision of extra services to guests Prepare housekeeping status reports.
Report on standards of individual staff performance. KOGGALA BEACH HOTEL / KOGGALA SRI LANKA / Jan 2012 - Nov 2013 ROOM ATTENDENT
HEMAS GROUP / VALISARA SRI LANKA / Dec 2009 - Dec 2011 STORE KEEPER
E D U C A T I O N
DIPLOMA IN COMPUTER HARDWARE
Tec International Knadana - Sri Lanka - 2009
GRAPHIC DEESIGNING OF PRINTING AND GRAPHICD
INGRIN - Institute colombo - Sri Lanka - 2008
YOUTH CIRPOS in Sri Lanka
Ministry of youth affairs colombo - Sri Lanka - 2008 GENERAL CERTIFICATE OF EDUCATION ( Advanced Level ) St. John The Baptist College colombo - Sri Lanka - 2007 S O F T S K I L L S L A N G U A G E S
Strong Communication
Time Management
Detail-Oriented
Problem-Solving
Strong Leadership
Adaptability
Adaptability
Organizational Skills
Team Collaboration
Emotional Intelligence
Critical Thinking
P E R S O N A L D E T A I L S
Name - Liyon Dahanayaka
Date of Birth - 02-Feb-1990
Passport No: N8081079
Nationality: Sri Lankan
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