Francisco Martinez
********@*******.***
**+ years in the UNIX world, including SCO, BSD, Solaris, AIX and Linux, BASH/SHELL/AWK/PERL/C scripting, Oracle/SqlServer/MySQL/Informix Database Admin/Development Informix, DWH Technology, EBusiness ecosystems CONNECT DIRECT, CONNECT ENTERPRISE, GIS, Monitoring NAGIOS, Ticketing systems JIRA/Service-now, MOS, REMEDY, etc.., Linux/UNIX, DB security hardening, Version Control ClearCase/GIT, Managed File Transfer solutions C:D, SFT, FTS, FastCopy, Project Management Phase Review System, Big Data SPLUNK, Mobile Banking solutions, ETL, Telecommunications and Financial system experience, Database, OS and network security.
Education
Master’s in education Institution Management
INSTITUTO AZTECA DE FORM. EMP
2011 to 2013
Bachelor's in Computer Science
NATIONAL POLYTECHNICS INSTITUTE
1988 to 1992
Bachelor's in Industrial Administration
NATIONAL POLYTECHNICS INSTITUTE
1986 to 1988
Big Data/ SPLUNK
MASTER DATA MANAGEMENT using SPLUNK at Morgan Stanley
Deployment of data to HADOOP infrastructure
Query/Report creation
Data analysis
Security (unwanted access/activity) detection
Dashboard creation
Added apps and functions to SPLUNK
evaluation HUNK (SPLUNK over HADOOP)
MASTER DATA MANAGEMENT
Migration of Rural bank data into TEMENOS Core banking at IBM
Data cleanup
Duplicate detection
Name cleanup and atomization
Data QA reporting
Data conversion from different sources into TCB
Implementing the “Padron Unico” at SEDESOL using Oracle
19 different Social Programs and 45’000,000+ live records
Data quality reporting
Character set unification, including special characters
Duplicate detection
Name atomization
Database unification
Cleanup of “dirty” records
Creation of unique identifiers for common records
Creation of DWH System
oCreation of BI system for decision support
oCreation of OLAP cubes for end-user empowerment
Infrastructure and operations (always on call 7x24):
o5 years in charge of operations and support for INFONET 7x24 5 shifts 37 people.
o2 years in charge of the National Lottery’s Operation’s, Database Support, Data input, Communications and support areas 7x24 77 people.
o7 Years in charge of the Ministry of Social Development’s, Operations, Communications, Support, Development and Database support 7x24 16 people.
o3 Years supporting over 1000 UNIX/Solaris/Linux instances at CIBC Level 3 support 7x24 14 people.
oIn charge of HUAWEI’s customer (TELEFONICA/TELMEX/CLARO) UNIX/Linux operations 1200 instances 7x24 10 people.
Security
UNIX/Solaris/Linux
oCanadian Imperial Bank Commerce: creation of security vulnerability detection system, implementing a dashboard based on 96 tests for Linux and Solaris, and remediation (bash), User control system interfacing LDAP systems.
oOracle: Database security support engineer (transparent data encryption, data masking, data redaction, user authentication, ACL & RBAC
oBIVA: Monitoring via NAGIOS, designed and implemented Business continuity and disaster recovery plans, Ericsson: User management system, and user activity audit system (bash)
oMorgan Stanley: Implementing SPLUNK to determine suspicious activity detection and alarming (PERL)
oLoteria Nacional: Implementing ISO27001 for Oracle database, including Audit.
oAscend Learning / Liverpool (clientes): Linux OS security hardening system (bash), intuition detection and remediation, security patching on Linux servers for security vulnerability remediation.
oNetwork security hardening (TCP/IP-UDP, etc.): SSH hardening, Firewall/Iptables, disable unnecessary services (FTP, Telnet, And Rlogin / Rsh ), unnecessary port closing, SELINUX, use of PAM.
oHoneywell: Kerberos implementation
oGEMALTO : OS, Network, and Database Security Hardening fot Telcel.
oGEMALTO: Implemented secure transaction mechanism using THALES at GEMALTO for their Mobile Banking Solution
Windows:
oInstall of Kaspersky, McAfee, Bitdefender and Norton antivirus
Deployment
oI charge of production deployment for the Mexican Lottery’s Database application QA testing and deployment.
oIn charge of GEMALTO’s Mobile Banking Solution, Test, deployment (Colombia, Brazil, Chile, Canada & Mexico)
oIn charge of the Ministry of Social Development’s application Testing and deployment.
oIn charge of planning, working with the developers to QA test and deploy new Feeds at Morgan Stanley.
Linux/UNIX
oAT&T Unix Since 1988, Internals and Tuning
oSCO Unix including UnixWare 7 since 1990
oLinux since 1992
oOracle Linux since 2009
oSolaris Since 1995
Scripting
oShell scripting including C shell, Korn SHELL, Bourne Shell and Bourne again Shell. Since 1988
oTaught the advanced scripting class at Honeywell and NCR
oPERL scripting since 1998
oAutomation SME for CIBC
oSCRIPTER for Sterling Commerce
oScripter for Oracle
On-call
o24x7 on call
IP-Networking
oFamiliar with TCP/IP, UDO, Multicast, Unicast, routing, net masking, and switch technology.
oAlso, Kermit, Kermit pass-thru, X25, SNA, SSH, SSL, FTS, FTS, SFTP, SCP, RCP, etc.
Monitoring
oTop, Sar, PS, vmstat, Iostat, SPLUNK, syslog, GLANCE, NAGIOS, PUPPET
Database
oOracle since 1989
oSQL plus, PL/SQL, ProC, etc.
oPL/SQL Teacher
oPERL DBI & Oracle
oOracle RAC
oEXADATA
oUNIFY (since 1988)
oInformix since 1989
oIsql, 4GL, Turbo, Online
Ecommerce
oGentran EDI since 1999
oCONNECT Direct/Enterprise 1999
oGentran Integration Suite 2005
ETL/BI/DWH
oDataStage, Informatica, SAS, Arthus/Papiro, Oracle, Excel OLAP, Ritter’s BI solution,
oCreated ETL for TEMENOS CORE Banking for IBM
Banking, ATM and POS Credit Card.
Implemented Mobile Banking GEMALTO
Implemented Ecommerce Ecosystems (BANAMEX, BANCOMER, HSBC, CHASE, UNION BANK, CITIZENS BANK, CITIZENS BANK OF RHODE ISLAND, FIRST BANK)
Created the POS Application for CARNET, AMERICAN EXPRESS AND VISA.
Implemented PKI encryption for GEMALTO Mobile Banking at GEMALTO.
CERTIFICATIONS:
Oracle (SQL*PLUS, PL/SQL, SQL*Menu)
INFORMIX SQL/4GL
UNIFY
Solaris
UNIX AT&T VR4
BASH scripting
ITIL V3
CONNECT DIRECT/ENTERPRISE
Gentran EDI
Gentran Integration suite
SAS Programming
CORVIL
Factura electronica
ZFS file system
Solaris Local domains (LDOMS)
Docker installation/Configuration and Management
Introduction to Kubernetes
Certified Red Hat System Administrator
Security Training
Oracle Cloud Infrastructure (OCI)Foundations Associate
Security Certified Group (SCG) Processes and Practices
Risk Management Resiliency Program (RMRP) Overview for Global Customer Support
Incident Commander Training
OCI Dev Ops Oncall Essentials
HIPAA Awareness
ILANTUS Certified Compact Identity Associate
Information Security Awareness - Business Continuity Management
iSecurity
iQMS Orientation for BPS
Basic IP Awareness
Professional Experience
Company: Oracle
Position: Senior Linux administrator & support engineer
April 2018 to present.
Linux infrastructure support
OS (Linux. Solaris) kernel configuration
OS patching
Limits/Projects configuration
Perfoemance monitoring tuning
Memory monitoring optimization and configuration
Disk configuration, partitioning, extending (using LVM), creation of file systems
Clustering support
DevOps
Job monitoring/execution using ANSIBLE playbooks.
SaltStack job monitoring/execution.
Infrastructure monitoring
Linux / Windows OS issue troubleshooting and configuration
Service monitoring and
Performance testing and remediation
BASH scripting
AWK scripting
C language including internals development
Monitoring (OS/DATABASE/NETWORKINNG)
Nagios configuration and monitoring
Top/sar/iostat/netstat/tcpdump, etc.
Cloud
OCI infrastructure operations support 8000+ systems.
Support of AZURE implementations
Incident commander for cloud infrastructure support.
In change of supporting Oracle Cloud Infrastructure, Watchdog/MOS/CX/JIRA/BUGDB monitoring, triage
Scripting
BASH scripting
AWK scripting
C language including internals development
Development
Process automation
TFA creation (AHF)
Troubleshooting automation
Security
User security
User lifecycle
Micro segmentation
Database audit
Database security
Transparent Data Encryption (TDE)
Virtual Private Database
End-point security
Database/ OS hardening
PCI/DSS security auditing (strong password functions, security enforcing profiles)
Data masking and redaction
Database support
End-user support
database administration
security
install
patching
monitoring
Tuning
Migration
Oracle database backup (using exp/imp, imp/impdp)
Database performance tuning
Linux / Windows OS issue troubleshooting and configuration
Tools: SSH, SHELL/BASH SCRIPTING, C PROGRAMMING, ORACLE (Support) Dba, SQL*PLUS, MySQL, NIMBULA. JIRA, GIT,TCPDUMP, SAR,TOP,XEN, CONFLUENCE, SLACK, SALTSTACK, ANSIBLE, MOS,TCPDUMP,SQLPLUS
Platforms: LINUX, Solaris
Languages: C, Korn SHELL, BASH SHELL, AWK, SED, KORN SHELL, PERL, PYTHON
Environment Types: Development, Preprod, Internal and Production environments
Third Party Products:
MYSQL, PACEMAKER CLUSTERING, GIT, MOBXTERM, TUNELIER Protocols: SSH, TCP/IP, SNMP, UDP, SFTP, FTPS, RDP, HTTPS, PAGERDUTY, JIRA, STATUSPAGE…
Company: BIVA (Stock Exchange)
Position: Senior application & Linux support engineer
Project: Create the 2nd stock exchange in Mexico
January 2017 to April 2018
In charge of application support, OS, Networking, and database support.
• Application monitoring using NAGIOS (creation of monitoring commands and services)
• Deployment using PUPPET
• Infrastructure monitoring
• Resource consumption statistics
• Process automation
• Alarm definition
• KPI definition for scorecards
• Oracle database monitoring
• Oracle/MYSQL DBA
• SNMP trap configuration
• BASH/PERL scripting
• Oracle/MySQL DBA including replication, monitoring with NAGIOS (creation of plugins)
• KDB+ DB work for financial dashboards
• Network configuration
• Security implementation
• DRP creation and certification
Tools: SSH, SHELL/BASH SCRIPTING, C PROGRAMMING, ORACLE, SQL*PLUS, MySQL, Nagios, Puppet, KDB
+ . JIRA, GIT, CORVIL, CONFLUENCE, SLACK
Platforms: LINUX, Solaris
Languages: C, Korn SHELL, BASH SHELL, AWK, SED, KORN SHELL, PERL, STK
Environment Types: Development, QA, test, and Production environments
Third Party Products: ORACLE, KDB+, CORVIL, MYSQL, GIT, MOBXTERM, TUNELIER Protocols: SSH, TCP/
IP, SNMP, UDP, SFTP, FTPS, HTTPS
Company: Oracle
Position: Technical Lead SPARC / Solaris / Linux at ORACLE ACS
Projects: LIVERPOOL, CLARO, TELEVISA, IMSS
May 2016 to December 2016
In charge of monitoring, capacity planning for several customers:
• User monitoring
• Infrastructure monitoring
• Resource consumption statistics
• Capacity planning
• Forecast and growth analysis
• Process automation
• Alarm definition
• KPI definition for scorecards
• Database monitoring
• SNMP trap configuration
• L3 support
• Shell/PERL scripting
• TCP/IP monitoring/configuration (tcpdump, netstat, routing, performance tuning, etc.…)
• Customer ticket resolution
•Transparent Data Encryption for Oracle
•PCI/DSS security auditing (strong password functions, security enforcing profiles)
•Oracle performance tuning
•Oracle EXADATA troubleshooting using (Oracle enterprise manager, reviewing Exacheck, and OSWatcher), top, mpstat, vmstat, iostat, fdisk, sar, dcli.
Tools: SSH, SHELL/BASH SCRIPTING, C PROGRAMMING, ORACLE, SQL*PLUS, MySQL, Nagios, Puppet,
Platforms: LINUX, Solaris
Languages: C, Korn SHELL, BASH SHELL, AWK, SED, KORN SHELL, PERL, STK
Environment Types: Development, QA, test, and Production environments
Third Party Products: ORACLE, TUNELIER Protocols: SSH, TCP/IP, SNMP, UDP, SFTP, FTPS, HTTPS
Company: ERICSSON
Position: Senior optimization/ Integration/ Linux support engineer
Project: Mobile banking for ASBANC Peru
June 2015 to April 2016
In charge of monitoring, capacity planning for the Peruvian ASBANC (Bank Association), including:
• User monitoring
• Infrastructure monitoring
• Resource consumption statistics
• Capacity planning
• Forecast and growth analysis
• Process automation
• Alarm definition
• KPI definition for scorecards
• Oracle database monitoring
• Oracle DBA
• SNMP trap configuration
• L3 support
• Shell/PERL scripting
• Support Ericsson's ISP mobile and Wireless solutions
Tools: SSH, SHELL/BASH SCRIPTING, C PROGRAMMING, C LANGUAGE PROGRAMMING, TOAD, ORACLE,
SQL*PLUS, MOBILE BANKING
Platforms: LINUX, Windows
Languages: C, Korn SHELL, BASH SHELL, AWK, SED, KORN SHELL, PERL, STK
Environment Types: Development, QA, test, and Production environments
Third Party Products: ORACLE, NAGIOS Protocols: SSH, TCP/IP, SNMP, UDP, SFTP, FTPS, HTTPS
Company: Softtek
Position: Senior Linux support engineer at HP
Project: HPI & HPE split technical lead
February 2015 to June 2015
In charge of the HP split Linux technical team
SYNCHRO Electronic TAX processing for HP Brazil
Database admin and programing
Shell scripting
Application/DB migration
TIDAL Support
SFTP, FTPS, HTTPS support
Linux infrastructure support
Electronic Invoicing
Financial conversion FICONV
L3 Technical support
C language development
Database DBA and development
Shell scripting
PRO*C Programming
TIDAL Support
Linux infrastructure support
Automated configuration migration
Tools: SSH, SHELL/BASH SCRIPTING, C PROGRAMMING, JAVA PROGRAMMING, C LANGUAGE
PROGRAMMING, SERVICE MANAGER, TOAD, ORACLE, PRO*C, SQL*PLUS, TEAMFORGE, ECLIPSE, TIDAL,
TEAMFORGE, FICONV, SYNCHRO, HPSB
Platforms: LINUX, Windows
Languages: C, PRO*C, Korn SHELL, BASH SHELL, AWK, SED, KORN SHELL,
Environment Types: Development, QA, test, and Production environments
Third Party Products: JAVA, SERVICE MANAGER, TOAD, ORACLE, PRO*C, SQL*PLUS, TEAMFORGE,
ECLIPSE, TIDAL, TEAMFORGE, FICONV, SYNCHRO, HPSB
Protocols: SSH, TCP/IP, SNMP, UDP, SFTP, FTPS, HTTPS
Company: Morgan Stanley
Position: Senior Solution Designer/Developer/ Big Data Architect
Project: SPLUNK implementation
June 2014 to December 2014
In charge of designing and implementing SPLUNK for LOG analysis, SHELL/PERL/PYTHON SCRIPTING.
MATER DATA MANAGEMENT
oConsolidating system wide information using SPLPUNK
SOLUTION DESIGN
oDesigning and implementing LOG management solutions using SPLUNK
APPLICATION DEVELOPMENT
oPERL SCRIPTING
oSHELL/AWK/SED SCRIPTING
SUPPORT
oLevel 1/2/3 Support
oDeveloper support
oEnd-user support
Tools: SSH, SHELL SCRIPTING, PERL SCRIPTING, PYTHON SCRIPTING, SERVICE NOW, JIRA, TCM
Platforms: LINUX, Windows
Languages: PERL, PYTHON, Korn SHELL, BASH SHELL, AWK, SED, KORN SHELL,
Environment Types: QA, test, Pre-production, and Production environments
Third Party Products: SPLUNK, SERVICE NOW, FLUME, ORACLE
Protocol: SSH, TCP/IP, SNMP, UDP
Company: HUAWEI
Position: Solution Architect/Unix Support Manager
Project: Movistar UNIX infrastructure manager
February 2014 to June 2014
In charge of designing and constructing new NOC processes for Huawei’s customers, including:
MONITORING
Infrastructure monitoring
Health check script generation
SUPPORT
Linux, Solaris Administration
Customer and application support and troubleshooting
Server install/config /patching & support
Remote support
Phone support
Ticket resolution and documentation
Support HUAWEI’s ISP mobile and Wireless solutions
SCRIPTING
Process automation (Korn SHELL/PERL)
Key performance indicator generation
Resource use
Health checking
Security compliance
Asset management
Monitoring
Patching
New process development
MANAGED FILE TRANSFER SOLUTION
CONNECT DIRECT
SFTP
FTP
FTPS
TELNET
FASTCOPY
DEFINITION CREATION
Schedules
Processes
Policies
Best practices
Tools: SSH, SHELL SCRIPTING, PERL REMEDY
Platforms: Linux, Solaris, HP-UX, Windows
Languages: Perl, bash shell, AWK, SED, Korn SHELL,
Environment Types: QA, test, Pre-production, and Production environments
Third Party Products: REMEDY, NAGIOS
Protocol: SSH, TCP/IP, SNMP, UDP
Company: Morgan Stanley
Position: Senior Integration & Deployment Consultant UNIX
Projects: Data center migration & new feed integration
July 2013 to February 2014
In charge of migrating Manhattan Data Centers to Halsey and Weehawken New Jersey, including new the creation, testing, implementation and support of new feeds.
Including low latency protocols such as LBM proprietary UDP, Kernel bypassing, memory reserving, monitoring, tuning, integration of new services.
New Connectivity and processes to trade exchanges
oIntegration
oConfiguration
oQuality Assurance
oProject Management
oCompiling
oDevelopment
oDocumentation
oTesting
Monitoring
oInfrastructure monitoring
oResource consumption monitoring
oLatency monitoring
oError detection and Monitoring
Capacity management
oReview resource consumption
oPlan replacement, migration, consolidation and augmentation of current servers
Migration
oPlatform migration
SOLARIS -> Linux
Traditional feeds -> low latency
Scorecard/Dashboards creation
oFor high latency connections
oSystem failures
oPerformance
oInfrastructure availability
Network support
oOperational Testing
oDebugging
oStress testing
Support
o3rd level support for development, integration and operations
oOn call rotation
Automation
oCreation of C, PERL and KORN SHELL programs
oReport Generation
oIntegration and test automation
SOLUTION DESIGN
oDesigning and implementing LOG management solutions using SPLUNK
Tools: LBM, GMAKE, PERFORCE, PERL, RCS, version control, ServiceNow, C, KORN SHELL, JIRA
Platforms: Linux, Windows
Languages: Perl, bash shell, AWK, SED, Korn SHELL, make/gmake
Environment Types: QA, test, Pre-production, and Production environments
Third Party Products: ServiceNow, JIRA, RCS, PERFORCE, NAGIOS, VMWARE, SPLUNK
Protocol: SSH, LBM, TCP/IP, SNMP, UDP
Company: Canadian Imperial Bank of Commerce
Position: Senior UNIX Infrastructure Engineer
Projects: Private cloud creation, L3 UNIX infrastructure support, process automation
August 2010 to July 2013
Level 3 support and automation SME
SUPPORT TRANSMISSION FEEDHUB
Protocols
CONNECT DIRECT
SFTP
FTP
FTPS
Scheduling
CRON
Notification via email
Logging
Governance
Working with CIBC Governance team to create the artifacts to verify Sarbanes-Oxley compliance from the infrastructure side:
Determine possible Security and availability Risks
Security Risk Detection
Security Risk Remediation
Server provisioning using OPSWARE
Data center migration
Solaris to Linux
HP-UX to Linux
AIX to Linux
Virtualization
From physical to logical
VMWARE for Linux
LDOM for Solaris
Deployment using OPSWARE and VMware
AIX
Linux REDHAT 5/6
Physical
Virtual
VMware
Solaris 10
Physical
Virtual
LDOM
Patching
Using OPSWARE
Creation of patching scripts
Projects:
Unix virtualization project
Security hardening project
NTP synchronization project
Startup check verification project
Corporate server update project
User control project
SOLUTION DESIGN
oDesigning and implementing LOG management solutions using SPLUNK
Integration and Engineering support
Supporting IT UNIX infrastructure for CIBC 1000 servers (Solaris, Aix, Solaris x86)
Shell Scripting
Process automation
Automation Operating System, patching and application upgrades
Security compliance testing development
Project support for Informatica Farm
Automatic load balancing mechanism to optimize thread assignment to cluster nodes
C programming
System programming
Application development
PERL Programming
LDAP interface support
AUTOSYS back end support
General UNIX support activities
Trouble resolution
Level 3 support
Ticketing systems & Changer Control:
JIRA
Service Center
Service Now
OPSWARE
asset management
Solaris Upgrade process automation scripting
Oracle Kernel configuration support
Security validation scripting
Security hardening
Oracle Data guard schema replication scripts
Platforms: Linux, Solaris, AIX, HP-UX, Windows
Languages: Perl, bash shell, AWK, SED, Korn SHELL, make/gmake
Environment Types: QA, test, Pre-production, and Production environments
Third Party Products: APACHE- TOMCAT, OPSWARE, ORACLE, VMWare, FASTCOPY, CONNECT DIRECT,
Service CENTER, LDOMs, AUTOSYS, Informatica, ServiceNow, JIRA, RCS, PERFORCE, SPLUNK
Protocol: SSH, FASTCOPY, CONNECT DIRECT, FTP, SFTP, FTPS, SNMP
Company: Ministry of Social Development
Position: Lead technical DWH architect / Director General Adjunto
Project: Implementing DWH for the 19 different social programs
February 2009 to July 2010
New Project creation, technical specs definition, vendor evaluation and management, solution architecture, in charge of technical support, communications and development areas. Creation of DWH, ETL and BI systems.
HUMAN RESOURCE MANAGEMENT
oIn charge of 17 people
oTech Support
oData base
oDevelopment
oCommunications
oHelp desk
DEVELOPMENT
oApplication development using PERL, SHELL, SQLPLUS, PL/SQL and C.
oUnix system programming using C
oCreating of automation scripts using SHELL, AWK, SED and PERL
oBeneficiary roster Web page
oDuplicate detection processing
oGeneral information request response system
oResponsible for application architecture definition
DATABASE ADMINISTRATION
oImplementing the “Padron Unico” at SEDESOL
o19 different Social Programs and 45’000,000+ live records
oData quality reporting
oOracle DBA
oCharacter set unification, including special characters
oDuplicate detection
oName atomization
oDatabase unification
oCleanup of “dirty” records
oCreation of unique identifiers for common records
oCreation of DWH System
Creation of BI system for decision support
Creation of OLAP cubes for end-user empowerment
BUSINESS INTELIGENCE
oData mining using SAS, and Oracle
oDecision Support system generation
oCreating of OLAP cubes for data mining
oResponsible for KPI definition
oResponsible for the design and implementation of the Data warehouse system
oResponsible for the design and implementation of the BI system and service Portal
oTrend analysis
oStatistical analysis of information
oData analysis
INTEGRATION
oApache as web server
oIntegrating the historic Information roster databases for the 19 Programs
oImplementing the SELECIS (electronic Survey System)
ETL
oETL development to interface Postgres to Oracle
oETL scripting using KORN SHELL,
oETL Using DATASTAGE to Oracle
NETWORKING
oNetwork setup and Security
SUPPORT
o24x7 support
oIT support for the ministry area
oOS
oLINUX, SOLARIS 2.10 install, configuration, tuning and support
oLINUX, SOLARIS 2.10 and Windows NT/2000/XP Administration
oUNIX, WINDOWS, FTP server user configuration and security setup.
oDATA BASE
oOracle 9i DBA, support and tuning on a distributed environment
oOracle client software configuration
oOTHER
oVERITAS Suite implementation, SAMBA, NFS, PERL, AWK, SED, SHELL SCRIPTING, actual database size 700'000,000 records.
oTrouble shooting issues on technical side and business level, i.e., data loss or unexpected etc.
oTomcat as application server and load balancer.
PROJECT MANAGEMENT
oProject management
VENDOR MANAGEMENT
oTechnological evaluation
oTech support
oTechnical Proposal creation
Platforms: Linux, Solaris, AIX, HP-UX, Windows
Languages: Perl, bash shell, AWK, SED, Korn SHELL, make/gmake, PL/SQL, SQ-PLUS, Java
Environment Types: QA, test, Pre-production, and Production environments
Third Party Products: APACHE- TOMCAT, ORACLE, VMWare, VERITAS VOLUME MANAGE, VERITAS FILE
SYSTEM, AWK, SED, SAMBA,
Protocol: SSH, FASTCOPY, CONNECT DIRECT, FTP, SFTP, FTPS, SNMP
Company: GEMALTO
Position: Sr. UNIX Integrator, Deployment and Support Engineer
Projects: Mobile Banking for TELCEL-BANAMEX/HSBC, NOC Support(TELCEL/TELMEX/ Movistar/Telefónica Mexico, Claro Chile/Colombia/Brasil, Personal Argentina)
June 2007 to February 2009
In charge of implementing Gemalto’s technical solution portfolio, including Service and device manager, OTA, GCO, Mobile Banking for TELCEL-BANAMEX/HSBC
NOC Support(TELCEL/TELMEX/ Movistar/Telefónica México, Claro Chile/Colombia/Brasil, Personal Argentina)
oSNMP Creation for mobile Banking solution
oSNMP configuration for Application and Infrastructure for GEMALTO’s solutions
oSupport GEMALTO’s ISP mobile and Wireless solutions
Solution integration and Support
oSMART card technology
oPKI encryption methodologies
oImplementing OTA, GCO SIM Browsing, Phone book backup, Mobile banking solutions, training, scripting, Database admin. and tuning. Phone book backup, Device Manager, Service Manager
oSS7, TCP/IP configuration and hardening,
OS, Database, Application and Network install, Monitoring and hardening
o Network setup and Security
oOS and database Security hardening
oOS and database, install, configuration, monitoring, tuning and security hardening
oUNIX configuration (Kernel), Process automation, and UNIX security
Development
oOracle DDL/DML/security script creation
oPERL script development
oFTP server creation using PERL (including failure retry and SNMP notification)
oSNMP agent creation for Mobile Banking and Phone Book manager using SHELL script to plain files and SNMP Traps.
oSHELL/AWK/SED scripting
oCreated scripts to improve performance of existing components, and provided user-friendly tools to query backend database
Clustering
oREDHAT CLUSTER SUITE Install, configuration and script development for Oracle, communications, application, APACHE and TOMCAT application monitoring for switchover and failover.
Support
oVendor Management HP, Oracle, Banking Commission, REDHAT, TELMEX (Connectivity)
o24x7 support
oApplication support (level 1 and 2)
oAnswered emails/hotline calls, fulfilled user requests with priority
Handled different levels of Prod/Dev outages to ensure SLA is met
oRemote support
Monitoring
oMonitored system alerts, resolved occurring problems
oHA Clustering
oOS
oCommunications
oHardware
oApplication
oSecurity
oOracle
Other
oOracle DBA
oProject management (Technical issues)
oDocumentation creation
oCustomer training development and execution
oDisaster Recovery Plan design and implementation
oAcceptance Test Protocol creation and certification
Platforms: Linux, Solaris, AIX, HP-UX, Windows
Languages: Perl, bash shell, AWK, SED, Korn SHELL, make/gmake, PL/SQL, SQ-PLUS, Java, MySQL
Environment Types: QA, test, Pre-production, and Production environments
Third Party Products: APACHE- TOMCAT, ORACLE, VMWare, JBOSS, OPENVIEW, LORIOT, Red Hat Cluster Suite
Protocol: SSH, FASTCOPY, FTP, SFTP, FTPS, SS7, SNMP, SMTP
Company: DMB Consulting Services
Position: Sr. E-Business Consultant & Unix support specialist
Position: CompuCredit, MT Bank, Banco Popular, VISA
May 2006 to May 2007
Implementing Electronic Commerce eco-systems, managed File Transfer, lead QA engineer
QA test development, and control
Shell, PERL and C Development
Customer Support
Infrastructure and technical Support
presentations, demos, proposal creation, pilots, implementation, post-sales support
Lead UNIX consultant.
Network setup and Security
Trading partner setup
Business Process design, implementation, documentation and support
Connect Enterprise Consultant for CompuCredit
System Admin
Oracle DBA
In charge of application migration from windows to UNIX
Application support (level 1 and 2)
Provided 24x7 application support, including production support, maintenance, user support.
Monitored system alerts and batch streams, resolved occurring problems
Conducted application performance monitoring and tuning
Worked with a variety of technologies, mainly on Solaris, Oracle
Created shell scripts, PERL and PYTHON scripts development and application enhancement
Platforms: Linux, Solaris, AIX, HP-UX, Windows
Languages: Perl, bash shell, PYTHON, AWK, SED, Korn SHELL, make/gmake, PL/SQL, SQ-PLUS, Java, MySQL
Environment Types: QA, test, Pre-production, and Production environments
Third Party Products: APACHE- TOMCAT, ORACLE, VMWare, JBOSS,
Protocol: SSH, CONNECT DIRECT, FTP, SFTP, FTPS, SNMP, SMTP
Company: Sterling Commerce
Position: Regional Manager/ EBusiness consultant
Projects: GIS implementation for SANTANDER, BANAMEX, HSBC, and BANCOMER/ AS2 configuration and Implementation at BANAMEX/ GIS implementation and BPM design at CUPRUM
August 2005 – May 2006
Charge of Mexico, Caribbean and Central America for Sterling Commerce s consultant, pre-sales and post-sales support.
Vendor management
In charge of:
oIT support,
oDelivery,
oTechnical support
oDevelopment
oEducation services
oPresales support
oConsulting
Shell scripting for process and application automation.
GIS implementation for SANTANDER, BANAMEX, HSBC, and BANCOMER
AS2 configuration and Implementation at BANAMEX
GIS implementation and BPM design at CUPRUM
Developed Perl, C and Shell scripts for a wide range of uses
Implementing Order Management System for CUPRUM using GIS (Gentran Integration Suite)
Platforms: Linux, Solaris, AIX, HP-UX, Windows
Languages: Perl, bash shell, PYTHON, AWK, SED, Korn SHELL, make/gmake,
Environment Types: QA, test, Pre-production, and Production environments
Third Party Products: APACHE- TOMCAT, VMWare, JBOSS,
Protocol: SSH, CONNECT DIRECT, CONNECT ENTERPRISE, GENTRAN INTEGRATION SUITE, FTP, SFTP, FTPS, SNMP,SMTP
Company: IBM
Position: Lead ETL & PERL Developer
Project: Bank data migration automation for TEMENOS Core Banking
June 2004 to July 2005
ETL process design, coding and implementation of rural Banks to TEMENOS CORE BANKING, from many to DB2 & SQL-Server.
Design, coding, testing ETL (Extraction, Transformation & Load) programs the data migration using PERL DBI to DB2 and SQLSERVER to migrate banking applications and data to TEMENOS CORE BANKING.
define best practices
data analysis, and