Customer Service Representative
Resume:
Gerad Dickerson
Dedicated Work oriented Individual Seeking a professional Home.
Denver, CO
***************@*****.***
1. Highly motivated, enthusiastic, and motivated individual who is open minded industrious as well as dedicated. Looking for employment with a company that can present a healthy challenge and a prominent career path and career advancement.
Employment History & Work Experience:
Money Tree 128962 E Mississippi Avenue, Aurora, CO 80012 Teller / Customer Service Representative
• Greeting and welcoming customers into the branch on a daily basis.
• Providing exceptional customer service, being kind courteous, and respectful as well as reaching every expectation the customer has, before leaving the branch.
• Performing services and duties such as doing wire transfers via Western Union.
• Cashing checks, such as Hand Written or Computer Payroll checks, Tax Return and Treasury Checks, Government Checks, Personal Checks, Printing Money Orders as well as perfoming extensive recourse before cashing any type of checks. Such as verifying if the right individual is getting paid. Researching the check, the maker of the check, business entity. If the payee is collecting the right amount of money, all the right procedures and steps needed in making sure im paying the right person.
• Providing Loans by performing procedures such as researching and verifying customer's credit, loan history within the company, verifying telephone numbers whether it's a mobile or landline.
• Establishing recourse and qualifying customers information to see what amount of money the customer would be approved for a loan.
• Perfoming clerical duties such as appropriately categorizing and filing information including categorizing in alphabetical order.
• Maintaining and keeping a clean, productive, and positive working atmosphere.
• Answering customer calls and providing excellent customer service to the customer over the telephone.
Welton St. Cafe 2736 Welton St. Denver, CO 80205
Cook/Customers Service Rep.
• Prepping ingredients for meals.
• Preparing food in a presentable manner ensuring quality before it is taken to the customer.
• Waiting tables, interacting with customers providing a professional courteous image of the business.
• Performing cash transactions, answering incoming phone calls.
• Maintaining a clean, fun, and presentable working environment. Abra Auto body & Glass Parker, CO 80134
Quality Support Technician
• Inventory, Photograph and document damaged, or designated vehicles on daily basis.
• Assemble, clean, polish, wax, and detail the insides and outs of vehicles.
• Deliver finished vehicles to customer's residence Conoco Phillips 15385 S Parker Rd. Aurora, CO 80115 Customer Service Rep.
• Maintain clean, productive and progressive working environment.
• Ensuring counter tops, windows, and floors were clean at all times.
• Documented daily records of all inventory sales.
• Always having a customer "friendly" attitude and engaging attitude. Kohl's Clothing Store 15385 S Parker Rd. Aurora, CO 80115
• Load and Unload store merchandise from designated loading areas.
• Stock inventory on sales floor
• Marking items appropriately for sales discounts, prepare store for holiday sales.
• Perform cash transactions
Authorized to work in the US for any employer
Work Experience
Restaurant Supervisor
Genna Rae's Wings and More
Present
Co-owner of Genna Rae's Wings and More Restaurant located in Denver CO, 80205. Operations fulfillment Quality Control Specialist. Education
High School Diploma in General Studies
Ponderosa High School - Parker, CO
2003 to 2007
Skills
• Restaurant Management
• Detailing
• Account Management
• Management
• Car Wash
• Cleaning
• Custodial Experience
• English
• Customer service
• Food Preparation
• Buffing
• Restaurant experience
• Kitchen experience
• Kitchen Management Experience
• Supervising Experience
• Industrial cleaning
• Time management
Assessments
Work motivation — Proficient
October 2020
Level of motivation and discipline applied toward work Full results: Proficient
Customer service — Completed
October 2020
Identifying and resolving common customer issues
Full results: Completed
Supervisory skills: Motivating & assessing employees — Proficient November 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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