Customer Service Human Resources

Jiana Barnett

Chattanooga, TN *****

**********@*****.***

I am an extremely hard worker, especially when I’m doing something I love. I love seeing people smile knowing I was the direct result of my job being done effectively. I strive for excellence and take pride in being respectful and empathetic. I have countless years of experience in numerous work environments and I excel in everything I do. I enjoy learning new things and trying out new avenues of work, I use other methods of previous work experiences to help better me in any event. I can adapt to any setting. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Home Health Aide

LT Home Healthcare-Houston, TX

March 2020 to April 2023

Helped with everyday responsibilities

Have medication and tracked progress

Position ended because client was put into State's Care Babysitter/Nanny

Self employed-Alpharetta, GA

June 2008 to December 2022

On and off for several years. I have experienced newborns to school age children. I can cook, clean, teach, meal prep, run errands. Etc.

Human Resources Assistant/Receptionist

Twitter-Remote

August 2017 to May 2021

mentoring initiatives

monitoring engagements

developing recruitment

selection training

• Screened and directed calls, took messages and directed visitors Sales Rep/Team Lead

Roots Hair and Beauty-Chattanooga, TN

April 2017 to December 2019

Working with hair care and beauty products. customer service come see first and Is a must give insight and no help customers find their next hairstyle/look

• Sold hair products

• Identified sales opportunities and acted on leads

• Answered product and service related questions

• Managed customer escalations

Personal Assistant

Dr. Mitchell-Chattanooga, TN

September 2017 to August 2019

Run errands

Take appts make phone calls

Customer Service Representative/Sales Associate

Convergy's-Chattnooga

February 2016 to December 2018

Worked for FedEx

• Performed customer service surveys

• Managed client records

• Assisted customers with a warm and professional attitude

• Answered general questions

• Resolved customer information and complaints

• Responded to claim inquiries

Resident Assistant (RA)

Regency House-Chattanooga, TN

December 2017 to May 2018

Taking care of residents at assisted living

-bathing

-feeding

-dressing

-entertainment

-cleaning home

-employee of the month

Brand Ambassador/Promotional Model

Bike of Chattanooga-Chattanooga, TN

July 2016 to August 2017

Part Time

I set up at different rental stations throughout the downtown area and assist fellow riders in their rentals, any questions they may have and any suggestions.

Took surveys

Gave discounts/promotional goodies

Assistant Manager

Toys 'R' Us-Chattanooga, TN

August 2014 to April 2016

Student job/ part time

assisted in making schedules for employees

restocking/order

floor manager

Office Assistant

Hixson High School-Hixson, TN

August 2009 to May 2012

Took calls faxed papers proofread emails signed excuse or unexcused tardy /absence slips ran errands Education

Diploma

Hixson High School - Chattanooga, TN

August 2012 to May 2014

Skills

• Organizational Skills (10+ years)

• Microsoft Office Applications (10+ years)

• Personal Care

• Call Center

• Meal Preparation

• Customer Service (4 years)

• Brand Development (2 years)

• Childcare Provider

• CSR

• Food Safety

• Bilingual (Less than 1 year)

• Teaching Experience (8 years)

• Communication skills (10+ years)

• Vocal music (10+ years)

• Customer Support

• Care Giver

• Proofreading

• Administrative Experience

• Driving Experience (6 years)

• Computer Literacy (10+ years)

• Direct Care

• Nanny

• Phone Etiquette (6 years)

• Medical Office Experience (3 years)

• Daycare (10+ years)

• Barista Experience

• Marketing (4 years)

• Brochures (Less than 1 year)

• Assisted living

• Office Applications (10+ years)

• Restaurant Experience

• Direct Support

• Child Care

• Computer Skills (10+ years)

• Data Entry (10+ years)

• Mathematics (10+ years)

• Customer Care

• Cashier (4 years)

• Infant care

• Special needs

• Nannying

• First aid

• Caregiving

• Medical Terminology

• Human Resources

• Payroll

• Home Care

• Toddler Care

• Mentoring

• Customer service

• Teaching

• Personal assistant experience

• Front desk

• Cooking

• Human resources

• Hospitality

• Event Planning

Certifications and Licenses

First Aid Certification

Driver's License

CPR Certification

Contact this candidate