Team Leader Customer Service
Resume:
Deanna Prater
Harrod, OH *****
*********@*****.***
Willing to relocate to: Bluffton, OH - Kenton, OH
Authorized to work in the US for any employer
Work Experience
Manager
One Fourteen Diner - Alger, OH
June 2022 to July 2023
I am person in charge (Pic) certified and also have my servesafe Manager certificate, I did food ordering, scheduling and hiring, did drawers at end of shift. Call Center Customer Service Representative
Preferred memberships - Alger, OH
June 2019 to July 2022
We answered calls, cancelled memberships, refunded membership fees, trouble shoot issues with a memberships.
CNC Machine Operator/ team leader
Care Caskets - Wharton, OH
June 2011 to November 2015
Responsibilities
I ran a XYZ CNC machine, I made casket pieces for caskets, such as lids, bottoms, sides+ends, small pieces that was needed per orders. I also was team leader of production, I made the orders for each department in the back room of daily production, I made sure that everything that was needed for a order to be shipped was complete and ready to go on time, I checked the quality of each product, I made sure that my team members knew what the daily plan was and that they got started on production with the knowledge needed to do so, I made sure all paper work was done correctly daily and turned in, I also trained new hires on all machines and to do their job safely and accuritly. Accomplishments
I went from a floor worker to a team leader, I learned all positions of production, and of assembly, I learnedd how to do the fire safety checks on a weekly basis, I trained all new employees on safety, quality, and quanity, I did the final inspections on the products. Skills Used
I had to demonstrate leadership skills, I had to ensure that all products was to the standards of all requirements, and that my team used safety as they did their production. I had to do the required paperwork on a daily basis, I also made sure that everyone knew what we expected for production for the day, and to ensure that they meet the daily requirements. Cook/server
L&w restaurant - Forest, OH
1996 to 2011
Education
High school or equivalent in Basic
Riverdale High School - Mount Blanchard, OH
1994 to 1998
Skills
• Diner manager (1 year)
• Cash handling
• Supervising experience
• Restaurant experience
• Customer service
• Cooking
• Serving
• Leadership
Certifications and Licenses
Servesafe person in charge
October 2022 to October 2025
Servesafe Manager certificate
February 2023 to February 2028
Contact this candidate