Project Management Customer Service
Resume:
LARRY HOSEIN
Mississauga, ON L4T 3T6
905-***-**** *****.******@****.***
SUMMARY
An experienced professional specialized in sustainable and renewable energy also communication. Experience in developing, implementing, monitoring schedules of projects. Have knowledge and expertise in project management, supervision, budgeting, pricing, purchasing and networking. Committed to high level of quality and service excellence.
SKILLS
MS Office (Word, Excel, PowerPoint, Internet and Outlook)
Detailed oriented
Project management
Communication skills
Customer service
Mechanical engineering
EDUCATION
Advanced Diploma in Sustainable Energy & Building Technology
Humber College Toronto, ON 2015 – 2018
CAREER HISTORY
Installer
Engineered Case Manufacturer Mississauga 2022
Build Engineered Cases for the shipping/transporting of musical Instruments, large television and equipment for cable companies
Printer Operator
St Joseph Printing Ltd Concord 2021
Maintain and operate large automated printing machines
Field Service Coordinator
AirGenuity Inc. Toronto, ON Jan. 2019 - Dec. 2020
Developed and implemented monitoring schedules and ensured fully system functionality, sensor swap schedule and testing in a sustainable environment
Liaised with sales and administration to coordinate renewal and execution of all service contracts & provide marketing strategies
Prepared monthly service and efficiency reports
Identified energy efficiency improvements, developed solutions and made appropriate recommendations for example (Princess Margret Cancer Research Center)
Executed service contracts and managed and build key client relationships
Resolved customers concerns by investigating and identifying problems
Support Project team in all administrative functions and support the on-site project sales administration
Coordinate meetings with clients, operation department and upper management on new Build and services, policies and procedures regarding program specific requirements.
Junior Automation Specialist
Yorkland Controls Ltd. Toronto, ON Jul. 2018- Jan. 2019
Installation, testing and commissioning for control panels
Commissioned panel’s consignment programs, and confirmed BACnet connectivity at different project sites
Collaborated on graphic design indicating the set points for individual rooms, such as room Temperature, actual Set Points and Occupancy
Install Technician
WaveStar Network Inc. GTA Jun. 2013 - Feb.2015
Supervised the installation and implementation of equipment for Roger Cable, Internet and home phone system expansion projects
Installed fiber optics, RF and network cables for RF Gateway (Cisco router) and scheduled node cut-over
Support and collaborate with other departments to successfully complete projects
Communication Specialist
Bell SRDU (Satellite Relay Distribution Utility Apr. 2011 - Apr. 2013
Provided technical support and customer service
Project Management and consultation with clients to improve support.
Managed and maintained SRDU department also System Network Integration
Integrated and support evolving technologies and generated weekly reports based on information received from network and implementation staff
Broadcast Technology Specialist
MTS Allstream GTA Jun. 2005 - Nov. 2009
Assisted with network engineering, design, AutoCAD, budgeting, sales, pricing and procurement for new projects
Project management and provide sound recommendation for the most innovated d
Managed project for large scale video transport facility, rebuild of Government broadcaster in the National capital region
Broadcast Technologist
Broadcast Services Group
AT&T Canada GTA Apr. 2002 - Jun. 2005
Provided network support for switches and routers
Installed equipment, commissioned and tested, assisted customers, troubleshot problems and ensured customers’ satisfaction
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