Security Operations Yrs Experience
Resume:
AUSTIN C. HUGO
North Las Vegas, NV. 89081
************@*****.***
Professional Objective
To continue in SECURITY FIELD & utilize skills for mutual success. SUMMARY OF QUALIFICATIONS
• Qualified professional with over 20 years in SECURITY industry including over 10 years in Security Management and expertise in:
High-Level Security & Protection of VIP’s, Guest, Personnel, Funds, Resources & Assets Armed Enforcement Operations:
Crime Prevention, Search Seizure, Apprehension
Weapons:
Handguns, Baton, Pepper Spray, Taser gun, Handcuffs Crowd control, Dispatching, Emergency Response, CPR/AED, Apprehension & Investigation Techniques and Surveillance
• Team Player with Proficient; Technical, Organizational, Leadership & Guest Relations Staffing, Training, Scheduling, evaluating budgets, & Supervising Personnels Ordering & Purchasing
Maintaining Inventory, Quality & Safe Controls
Preparing accurate Documentation & Reports
Interacting Professionally with persons on all levels of Operations Troubleshooting, Problem Solving & Conflict Resolution Dedicated to excellence & Quality Public Relation
Working Well Under Pressure of Multi-Tasks, Workload & Adverse Conditions
• Speak Fluent in English & Tagalog
• Computer Skills: Itrak, LMS, HotSos, Turbo View, ILPR, ID Center, Windows, Microsoft Word, Excel, Power Point & Outlook Software.
LICENSES / CERTIFICATIONS:
• CPR / AED, First Aid, NV. CCW Permit & NV. Armed PILB PROFESSIONAL EXPERIENCE:
PRESENT
REDWOOD PRIVATE SECURITY
SECURITY BRANCH MANAGER
Oversee all the Las Vegas Accounts, Responsible for Day-to-day Security Operations, Scheduling, Approving officers daily time make sure everything is accurate, Reviewing budgets, Monitoring overtime, Ordering, Inventory, Weekly meeting with Clients to discuss any issues or concerns and present solutions, Attending Monthly Board of Directors Meeting, Hiring, Firing, disciplining employees, Conducting On- Site Trainings to ensure all officers are following proper property protocol, Ensure Officers are current with their PILV Licenses, Security vehicles Maintenance, Purchasing new Patrol Vehicles, Renting Temporary Security Patrol Vehicles, Etc. 2022 – 09/2023
ST. MORITZ SECURITY SERVICES INC.
SECURITY OPERATIONS MANAGER
Oversee all 14 High End Gated Community HOA & 9 Non-HOA properties Scheduling, Approving officers daily time make sure everything is accurate, Reviewing budgets, Monitoring overtime, Ordering, Inventory, Weekly meeting with Clients to discuss any issues or concerns and present solutions, Attending Monthly Board of Directors Meeting, Hiring, Firing, disciplining employees, Conducting On- Site Trainings to ensure all officers are following proper property protocol, Ensure Officers are current with their PILV Licenses, Security vehicles Maintenance, Purchasing new Patrol Vehicles, Renting Temporary Security Patrol Vehicles, Etc. 01-2022 / 03 - 2023
ALLIED UNIVERSAL
ARMED SECURITY SUPERVISOR
Supervised 6-Armed Security Officer during Shift, Scheduling, ensure all post are Properly staff, Coordinate with vendors, visitors to ensure they have proper Credentials before admitting on property, ensure all officers have Updated NV. Armed PILB, Ensure Proper Propper Protocol are being followed, Monthly Meeting With the Program Manager and other Department Heads to Discuss any issues or Concerns, Etc.
06 – 2022 / 03 – 2023
THE SHADE TREE OF LAS VEGAS
ARMED SECURITY MANAGEMENT
Supervised 11-Armed Security Officer during Shift, Scheduling, ensure all post are Properly staff, Coordinate with Vendors & Donors to ensure donations are being Drop off properly and all the paperwork are being filled out accurately, ensuring All Officers currently hold Updated Armed PILB, Ensure Proper Propper Protocol Are updated and being followed properly. Monthly Meeting with another Department leadership to discuss any issues or concerns. 2019 / 2022
CSN OF LAS VEGAS
AVIATION STUDENT
10 – 2010 / 01 – 2019
COSMOPOLITAN OF LAS VEGAS
SENIOR SECURITY DISPATCHER / SECURITY LIAISON
Responsibilities for 2700 – room, Dual Tower Resort with 100,000 – Square – Foot Casino, 30 Spa Rooms, 13 Restaurants, 8 Bars, Retail Outlets and Celebrity Nightclub Included: Utilizing Itrak Security Operations, Hotsos Work order, LMS Guest Information, ID center, Turbo View, Communcation and BMS Facility Monitoring Systems; Training Personnel in emergency response, Crowd Controls & Security Procedures, assigning job duties, Giving Oral Evaluations, Dispatching and Supervising over 28 officers in apprehension, interview and escort of trespassing, Thief and criminal guest and employees; Contacting Las Vegas Metropolitan Police To report and remove public held in interview / Holding room; Writing accurate Volunteer Statement and Incident, Accident and Complaint Reports. Accomplishments: Received Letters of Appreciation from Guess for Dispatch Group. 08 – 2007 / 10 – 2010
BUDGET SUITES OF LAS VEGAS, MESA – AZ.
ARMED COURTESY PATROL MANAGER
Complete responsibility for Armed Security and Shift Operation for Facilitywith 580 Room throughout the 8 buildings.
01 – 2004 / 08 – 2007
POLO TOWERS TIME SHARE – LAS VEGAS
SHIFT SECURITY SUPERVISOR
Total responsibility for Security Operations to include CEO office, rooms and suites, Retail outlets, restaurants, bars, pool and spa. Secured and signed off on revenue Drops; Distributed uniforms and Security equipment; Monitor Security cameras; Staffed, trained, scheduled and supervised 7 officers; Escort VIP’s and guests; Prepared various daily reports.
EDUCATION / SPECIAL TRAINING:
Colegio De San Juan De Letran, Laguna Philippines: Major Curriculum Cosmopolitan of Las Vegas Resort: Advance Surveillance Techniques Arizona Automotive Institute, Mesa – AZ: associate in automotive Industry New York Technical Institute, Hon – Hi Heating Ventilation Air-condition & Refrigeration.
Diversity; OSHA, HazMat & EPA
Regulations; Fire & Evacuation Training, Air & Bloodborne Pathogens. Certifications: Sexual Harassment Awareness, American with Disabilities & Family Medical Leave Acts.
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