Customer service, sales

CONTACT ME

EDUCATION

Kyaliwajala, Kampala

*************@*****.***

+256-*********

Cavendish University

Mariam High School

Kitante hill Secondary School

Bachelor of Mass communication &

Journalism

UACE

UCE

2014 - 2019

2012 - 2013

2008 - 2011

SKILLS

Resolute Engineering Ltd l Kampala Jan2022 - To date Customer Contact officer

May2015 - July2015

Capital FM l Kampala

Intern

Managed incoming calls, addressed caller's needs, and accurately relayed messages to relevant personnel

Meticulous message taking and visitor logging

Recieved and Handled Visitor's needs efficiently, ensuring a postive first impression

Sales

Customer service quality

Team Collaboration

Analytic & Decision making

Computer( Ms packages)

Effective Communication

CINDY

Nabirye

WORK EXPERIENCE

REFERENCES

070*******

*************@*****.***

Collin Mutambo

Phone:

Email :

Radio Simba / General Manager

075*******

********.********@*****.***

Ronnie Sengendo

Phone:

Email :

Resolute Engineering Ltd/ Partner

SUMMARY

A mass communication and Journalism Graduate with two years of diverse work experience, i am a confident, dependable, results - oriented and highly organized. I excel in fast paced environments and establish effective working relationships through cultural and gender sensitivity. I am team player with strong social, consultative, and

collaborative skills.

Sales Agent/Assistant Admin

Cash Collections Kyanja, Kampala

Jan2018 - Dec2021

Implemented various marketing strategies, including social media campaigns to drive sales

Created partnerships through Networkong to extend market reach

Reported Daily sales activities and transactions, ensuring accuracy and transparency

Managed customer care, addressing inquiries, and collecting feedback to improve service quality

Promptly address and resolve customer inquiries,ensuring a high level of satisfaction

Providing clear and concise information about services and products, helping customers understand their options Answering incoming calls from customers and service providers, while providing a postive and welcoming experience

Contact this candidate