Customer Service Drive Thru
Resume:
Makayla Hughes
Temple Hills, MD *****
***************@*****.***
• Go by Kay or Kayla
• I am 22 years old & attend Norfolk State University
• Senior, business entrepreneurship major
• Love love to dance & favorite color is blue
• Very bubbly, happy, independent, honest and trusting person..
• Love learning new things and people..
• Fast learner mainly visually
• Have 2 sisters and a brother
Plan on being a professional dancer or a fashion designer when I graduate college… Authorized to work in the US for any employer
Work Experience
Starbucks Barista
Starbucks Coffee Company-Washington, DC
July 2023 to Present
• make and craft signature beverage and foods
• sing warming technology
• lean wipe down counters, sinks, floors and mop
• ring excellent customer service + tips each day! Cashier
Taco Bell-Norfolk, VA
April 2022 to November 2022
• Tender & Return cash at drive thru
• Give Food out and make drinks
• Communicate with customers thru drive thru
• keep personal area clean
• sweep & wipe down tables
• Greeted every guests and customers
• Operated cash register[s]
• Counted out cash drawers
• Handled refunds
• Stocked merchandise
Server
Sushi King-Norfolk, VA
March 2022 to May 2022
• Greeted tables
• Took orders, brought out food and drinks
• Cleaned wiped down tables
• Collected money and rung up tables
• Earned tips
• Give excellent customer service
Reason for leaving: location was closed/ shut down Cashier
Victoria's Secret-Norfolk, VA
July 2021 to December 2021
• Greeted customers
• Resolved customer complaints
• Assisted customers with returns and exchanges
• Worked the cash register
• Counted out cash drawers
Team Member
Tropical Smoothie Cafe-Norfolk, VA
July 2020 to August 2020
Made smoothies and sandwiches
cleaned & mopped floors, tables and chairs
Took orders and Gave out
Ran Register
Ride Operator
Six Flags America-Bowie, MD
June 2018 to August 2020
I clean my personal station, check that all seats are locked and the people are secured before i start the ride, i use a double clicker to count how many ppl ride each cycle. Education
College in Business/ Entreprenuership
Norfolk State University - Norfolk, VA
August 2018 to Present
High school or equivalent
Eastern Senior High School - Washington, DC
August 2015 to July 2018
Skills
• I have a great attitude, time management, and costumer service. (1 year)
• Guest Services (2 years)
• Restaurant experience
• Food Preparation
• Food Service
• Host/Hostess
• Cash Handling
• Cashiering
• Food Safety
• Retail Sales
• Serving
• Dancing
Groups
YWCA (Young Women Christian Association)
Present
At the YWCA we help young girls be comfortable to express themself and help stop stereotypes upon black women.
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