Kenya
Andrews
M e m b e r S e r v i c e S p e c i a l i s t I I
O B J E C T I V E
*******@*****.***
Dallas, TX, USA
Ambitious sales professional
seeking a fast-growing
technology company where I
can marry my enthusiasm
and passion for innovation.
As well as my Management and
customer service experience in. I am
reliable, punctual, and a team player. I
am looking forward to growth both in
my career and in my personal
development.
Kenya Andrews
S K I L L S
E D U C A T I O N
Certification in Teaching
Texas southern University
1993-1995
High School Diploma
David W. Carter High School
1988-1992
E X P E R I E N C E
Assistant Sales Manager
Bath & Body Works, Irving, TX, 2022-Present
Accountable for delivering sales plan through effective management. Delegation of store and operational tasks and implementing tasks.
• Assist in overview of operations/loss prevention. Member Service Specialist II
AAA Texas, Irving, TX, 2020-2022
Counselling the public on derivable benefits by AAA members, such as AAA credit card programs, AAA Premier, and AAA Plus.
• Assist with Notaries, Payments, Travel guides.
• Preform accounting and audit functions as needed.
• Assist members in obtaining inter-American and International Driving Permits
Travel Agent
AAA Texas, Arlington, TX, 2018-2020
Assist members in booking trips both International and Domestic. Proficiencies in sales, customer service, administrative, operations, up-selling, and cross-selling.
• Book Air, Rail, Tour, and Cruise Products
• Provide Travel Insurance and assist on Driving Permits Assistant Branch Manager
Chase Bank, Dallas, TX, 2005-2018
Oversee operations, manage compliance training, branch cash levels, review losses, and accounting opening accuracy.
• Process deposits, loan payments, and credit card payments
• Review/resolve teller and posting errors.
• Comply with bank operations and procedures such as check cashing, electronic refunds, and cross selling products.
K A
Leadership
7 / 10
Analytical Skills
8 / 10
Fast paced
9 / 10
Attention to detail
10 / 10
Communication
6 / 10