Information Technology Desktop Support

Miguel Sanchez Sr.

**** *. **** **. ********* Lake Oh, 44054

Cell-440-***-**** *******@********.***

OBJECTIVE To obtain an Information Technology position which utilizes my education and experience.

PROFILE Reliable, detail oriented and organized professional

Interact effectively with administrators, co-workers and customers

Ability to multi-task, meet deadlines, problem solving skills

EDUCATION

2006 Tech Skills Independence, OH

1989 -1992 Tri C Cleveland, OH

SKILLS / Windows Server, Ticket System, Networking, Printer Support, Cisco Support

COURSES Microsoft Office, Advanced Desktop Support, Software / Hardware Support

A+ / Network + Cloud Essentials Windows Server

CCNA Windows 7/8/10/11 OS X Essentials

EXPERIENCE

08/2020 – Present Accel IT Specialist Lorain, OH

Network support, Computer Maintenance and Deployment

Printer, Projector, Server support, Break n Fix,

Chromebook support, Software and Cloud support

06/2013 – 08/2020 K12 Tier III Cleveland, OH

Break n Fix, Email Support, Software, Driver configurations

PC Rollouts, Imaging, Managed networks and Sever Backup

Data Migration, Network Support, OS Deployment

01/2006 – 06/2013 Smart Source Field Technician Cleveland, OH

Projector, Printer support, Imaging

PC and Operating System Deployment

Helpdesk, Troubleshooting and Diagnosing

Contact this candidate