Service Delivery Client Engagement
Resume:
OBJECTIVE
I have worked in different fields, such as adult daycare and homegroup, and have experience enhancing service delivery and client satisfaction in adult daycare settings. I am skilled in adult client engagement and scheduling their daily activities; on the other hand, the homegroup works to care for their medication administration, prepare meals, and provide general care. ABDISAMAD ISHAQ
2720 Longfellow ave
1940 Iglehart ave, St. Paul, Mn, 55104
Mnpls, MN 55407
***********@*****.***
JOB HISTORY/DUTIES
Program Assistant,
Cedar Adult Daycare Service Center
Minneapolis,Mn
Start Date: 08/2023 End Date: 03/2024
I have Managed daily operations at Ceder Adult Daycare, enhancing service delivery and client satisfaction.
I provided empathetic assistance to clients, ensuring a compassionate environment that fosters well- being.
I have enhanced client engagement by developing tailored activity programs. I have monitored client progress, ensuring adherence to personalized care plans. SAAB HOME CARE, LLC- WI
Caregiver
Madison,WI
Start Date: 04/2024 End Date: 07/15/2024
Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting activities.
Allows and encourages residents to do as much of their care as possible. Nutrition: Helping with meals and ensuring that the food is nutritious Medication administration: Organizing medications, preparing pills, and keeping track of refills. EDUCATION
DEGREE: High School Diploma
Major: General education
Khadija Primary school, So Somalia
Courses: General Education
LICENSES/CERTIFICATES/ADDITIONAL TRAINING
Certificate
May 18,2024
ALEA Assisted Living Education Academy, Madison WI Medication Administration
Certificate
May 10, 2024
ALEA Assisted Living Education Academy, Madison WI Resident Rights
ADDITIONAL SKILLS
Customer Service
Teamwork
Time Management
Communication
Client Engagement
Client Monitoring
Care Plan
Medication Management
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