Terrencia Davis
Springfield, IL *****
*****************@*****.***
To obtain a position where I can fully utilize my personal skills and expand solid experience and abilities while contributing to organizational excellence and company goals. Authorized to work in the US for any employer
Work Experience
Patient service Specialist
Memorial
January 2012 to Present
Customer service skills, answer phone, organize doctor paperwork Tutor
Franklin Middle School-Springfield, IL
August 2011 to June 2012
Assists students with school work in academic subjects they struggled in. Tutor
Jefferson Middle School-Springfield, IL
March 2011 to June 2012
Assists students with academic subjects they struggle in Data Entry Clerk
Hanson Professional Services-Springfield, IL
January 2010 to August 2011
Maintaining files for engineers and scanning paperwork Cashier
Dollar General-Springfield, IL
March 2009 to July 2010
Greeted customers and checked out customers purchases while also performing other task Education
High school or equivalent in General studies
Southeast High School - Springfield, IL
August 2004 to June 2008
High school or equivalent
Southeast High School - Springfield, IL
Skills
• Customer Service (5 years)
• Call Center
• Front Desk (5 years)
• Front Office (5 years)
• Data Entry
• Receptionist
• Filing
• Billing
• Scheduling
• Medical Scheduling
• Medical Records
• Tutoring
• Medical terminology
• Medical office experience
• Organizational skills
• Front desk
• Office experience
• Multi-line phone systems
• Time management
• Typing
• Data entry
• Customer service
• Computer skills
• English
• Communication skills
• Microsoft Outlook
• Microsoft Powerpoint
• Phone etiquette
• Clerical experience
• Sales