Warehouse Manager Customer Service
Resume:
Pablo Sanabria
Miami, FL ***** C: 305-***-**** ************@*****.***
Summary
An enthusiastic warehouse manager with drive, determination, and a proven ability to oversee the efficient receipt, storage, and dispatch of goods. Having the necessary management skills required to administer, improve, and develop a warehouse to achieve maximum efficiency, effectiveness, and quality of service.
Currently looking for a management position that offers variety and the opportunity to develop both personally and professionally.
Skills
Stocking and inventory control
Shipping and receiving
Ability to multi-task with strong organization skills and attention to detail
Staff recruitment
Computer proficiency
Committed to professionalism
Bilingual
Excellent oral and written communication skills
Experience
Assistant Manager 05/2024-07/2024
D&B Tile Distributors Miami, FL
Schedule and oversee warehouse team to meet the demands of the fulfillment center and manage the flow and quality of work to maximize efficiency and minimize overtime.
Developed and implemented warehouse policies and procedures to increase productivity and reduce errors.
Ensured quality control of products and accurate inventory records.
Resolved customer complaints and provided excellent customer service.
Collaborated with internal departments to ensure timely and accurate order fulfillment.
Monitored and improved warehouse performance metrics, such as shipping accuracy, fill rate, and order cycle times.
Developed and maintained strong relationships with external vendors to ensure timely delivery of materials.
Assist with assigning, directing, and monitoring the work of all team members.
Warehouse Lead 08/2022-05/2024
D&B Tile Distributors Miami, FL
Monitor inventory levels and ensure accuracy of product records.
Prepared work orders and shipping orders.
Verifying and recording incoming and outgoing shipments, tracking their status, and maintaining accurate logs.
Train new personnel on safety protocols and company policies.
Collaborate with other departments to ensure smooth flow of operations.
Conducted daily inspections of the warehouse to ensure compliance with safety regulations.
Maintained a safe and secure warehouse environment through regular safety audits and corrective actions.
Operated a variety of forklifts to transport materials across the warehouse.
Warehouse Manager 03/2021-05/2022
Next Security LLC Doral, FL
Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
Schedule and oversee warehouse team to meet the demands of the fulfillment center and manage the flow and quality of work to maximize efficiency and minimize overtime.
Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed.
Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention.
Assistant Manager 04/2020-03/2021
Next Security LLC Doral, FL
Ensured processes of receiving, stocking, assembling, prepping, and delivering merchandise
Supervised and enforced compliance of company policy and procedure and safety regulations to ensure a safe and effective work environment.
Analyzed and resolved issues to include working with warehouse personnel to research and achieve resolution.
Organized warehouse to increase inventory accuracy and performed weekly cycle counts.
Coordinated daily workflow with Warehouse Manager.
Provided daily communication with Sales personnel regarding special orders.
Warehouse Associate 10/2019-04/2020
Next Security LLC Doral, FL
Process, package, and ship orders accurately.
Organize stocks and maintain inventory.
Inspect products for defects and damages.
Examine ingoing and outgoing shipments.
Organize warehouse space
Receive, unload and place incoming inventory items appropriately.
Check, verify and fill customer invoices.
Abide by all company safety and hygiene regulations.
Keep warehouse clean and organized daily.
Mason 05/2014-06/2019
Brick and Stone Masonry Mansfield, MA
Install bricks, blocks, stone, veneers
Applied stucco plastering on new as well as existing surfaces.
Study the layout and prepare surfaces before working.
Analyze the width and length of area and design a plan for construction.
Build wooden and metal frames to pour and contain wet concrete.
Select and mix cement and mortar in adequate proportion depending on the application of masonry work.
Prepare a mixture of concrete and plaster to cover the surfaces.
Use trowels of different shapes and sizes to level and clear away excess concrete.
Choose right measurements of bricks and stones for erecting structures.
Survey the projects and discuss possibilities and shortcoming with site supervisors.
Mason Apprentice 01/2012-05/2014
Brick and Stone Masonry Mansfield, MA
Study the layout and prepare surfaces before working.
Analyze the width and length of area and design a plan for construction.
Build wooden and metal frames to pour and contain wet concrete.
Select and mix cement and mortar in adequate proportion depending on the application of masonry work.
Prepare a mixture of concrete and plaster to cover the surfaces.
Use trowels of different shapes and sizes to level and clear away excess concrete.
Choose right measurements of bricks and stones for erecting structures.
Forklift Driver 09/2009-12/2011 Seafreeze Ltd North Kingston, RI
Loading and unloading trucks
Picking orders
Offloading boat shipments
Forklift operator
Reach truck operator
Operate electric pallet jacks
Laborer 09/2007-01/2012
Brick and Stone Masonry Mansfield, MA
Mix cement and mortar in adequate proportion depending on the application of masonry work.
Prepare a mixture of concrete and plaster to cover the surfaces.
Use trowels of different shapes and sizes to level and clear away excess concrete.
Cut bricks and stones in various sizes for use.
Operated angle grinders, wet saws, drillers, gas mixers, drill mixers, electric table saws and other power tools.
Organized tools and kept them clean after the tasks are completed.
Education and Training
High School Diploma
American Academy 2007
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