Customer Service Medical Assistant

Angelo Jordan B. Cruz

San Francisco, CA - 415-***-****- *************@*****.***

Professional Summary

Friendly, upbeat, Medical Assistant student with experience in customer service. Known for dedication to learning and practicing administrative and clinical skills to provide premium patient care. Highly motivated to work with like-minded medical personnel and grow as a reliable team member, Skill Highlights

● Medical Terminology

● Administer Injections

● Phlebotomy

● Instrument Sterilization

● Vitals

● EKGs

● Urinalysis

● Capillary Punctures

● Wound Care

● Patient Scheduling & Charting

● EMR Training

● CPR Certified

● Teaching/Tutoring

● Customer Service

● Communication

● Problem-Solver

● Conflict Management

● Organized

Education

Unitek College – South San Francisco, CA 08/2024

Medical Assistant Program

Galileo Academy of Science & Technology – San Francisco, CA June 2018 Professional Experience

Transportation Manager/Kitchen Assistant/Station Chef - Bon Appétit – Brisbane, CA 02/13/2023 - Present

● Manage and prepare ready made meals for different office buildings in the vicinity.

● Assist and delegate ingredients, materials, and set up prepared dishes for customers and display.

● Prepare and serve food for customers, maintain kitchen cleanliness, restocking, cooking, and accommodating to customers needs and concerns.

Supervisor – Starbucks – San Francisco, CA

01/20/2021 - 5/16/2024

● Provide legendary customer service to all customers

● Maintain a clean and organized workspace so that partners can locate resources and products as needed.

● Maintains regular and punctual attendance

● Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.

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