Customer Service Sales Associate

SUMMARY

Enthusiastic hospitality student with a strong focus on customer satisfaction, seeking a role in either customer service or hotel management. Possesses a solid foundation in hospitality principles and a commitment to delivering exceptional service. Known for effective communication skills, attention to detail, and a proactive approach to problem-solving. Eager to apply academic knowledge and skills to contribute to the success of the team and provide an outstanding experience for guests and customers. EDUCATION

HOSPITALITY – Hotel Operations Management - Diploma George Brown College MAY 2024 - PRESENT

HIGH SCHOOL - Graduation Brightlands Girls Senior Secondary School MAY 2023

EXPERIENCE

Bookkeeper Lofty Logistics

APR 2024 – PRESENT

• Kept record of daily transactions and posted them to various accounts

• Conducted daily banking activities

• Maintained bookkeeping files

• Answered phone and in-person inquiries regarding client payrolls

• Performed clerical and other related duties as required Sales Associate Lifestyle

AUG 2023 – MAR 2024

• Handled customer payments by cash, credit cards or gift cards, and process credit transactions

• Aided customers in locating merchandising in store as well as provided assistance

• Handled issues related to return, exchange and refunds

• Executed daily operations, day-to-day goals and priorities assigned by store manager CERTIFICATION

Smart Serve

Certificate Number: 240********* – Smart Serve Ontario Food Handler Certification BASICS.fst

Certificate Number: 38366465B – TrainCan, Inc.

Focusing on the Botton Line as an Employee

Online Course - LinkedIn

French Language Certificate: A1 Level

French Tree, Jaipur, India

HARNAM KAUR

BADWAL

2 Cantrill Court, Brampton, ON

(647) 618 - 1875

**************@*****.***

2

SKILLS

• Applications: Microsoft Word, Excel and

PowerPoint

• Expertise: Multi-tasking, Fast learner and

Adaptive

• Multilinguistic: English, French, Punjabi

and Hindi

• Work well as an individual unit, and

constructively as a team with others

• Very organized and punctual

References Available Upon Request

Contact this candidate