Customer Service General Manager
Resume:
OBJECTIVE
Seeking an entry-level position where I can develop new skills in sales and
marketing and grow as a marketing professional and contribute to the overall success of a company.
EXPERIENCE
May 2022 - Current
J & A PIZZA
IMO’S PIZZA (Franchise)
Store Manager
> Reports directly to the General Manager
> Managing all Assistant Store Managers
> Managing all FOH and BOH staff including scheduling shifts, problem solving, customer service, training
> Management of drivers including opening bank and cash reconciliation/settlement at the end of each employee shift and end of day for restaurant
> Responsible for opening and closing store location, ensuring cash amounts are prepared for daily transactions, reconciling end of day monies and daily bank deposits
> Order receiving/inventory of product
> Superior customer service skills and problem solving
> Required on-call 6 days per week
July 2016 – September 2021
Ben’s Pizza
IMO’S PIZZA (Franchise)
Kitchen Employee (2016-2017)
Store Manager (2017-2021)
> Reports directly to the General Manager
> Managing all Assistant Store Managers
> Managing all FOH and BOH staff including scheduling shifts, problem solving, customer service, training
> Management of drivers including opening bank and cash reconciliation/settlement at the end of each employee shift and end of day for restaurant
> Responsible for opening and closing store location, ensuring cash amounts are prepared for daily transactions, reconciling end of day monies and daily bank deposits
> Order receiving/inventory of product
> Superior customer service skills and problem solving
> Required on-call 6 days per week
Rebecca
Dotson
3122 Magnolia Avenue
Saint Louis, Missouri 63118
****************@*****.***
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EDUCATION
1988 - 1992
Health Careers, 1420 S. Grand Ave., St. Louis, MO 63118
> High School Diploma
REFERENCES
Joseph Marsala Business 314-***-****
Monika Brekalo Personal 314-***-****
Angie Happily Personal 314-***-****
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