Dottie Smith
Bangor, PA *****
**********@************.*******.***
Work Experience
Asst. Front Office Manager
True Value-Mount Bethel, PA
February 2023 to Present
• Overseeing all store employees’ activity to ensure that the store is running efficiently and profitably.
• Oversee retail inventory to maintain appropriate stock levels, ensure report accuracy and to reduce shrinkage
• Ensure merchandising and visual presentation standards are achieved
• Undertaking store administration duties such as opening and closing store. Assembly Line Leader/Packer
Staffmark-Easton, PA
June 2022 to February 2023
• Packaged finished and unfinished products.
• Audited finished Crayola product before they shipped. Sorted through and performed quality check on products.
Landscape Worker
LawnStarter-Allentown, PA
April 2022 to August 2022
• Cut lawns for residential customer
• Planted flowers and weeded flower beds
• Trimmed bushes
• Billed customers for services
Warehouse Returns Associate
Adecco-Easton, PA
April 2022 to June 2022
• Distributed returned items to their proper location considering all factors including the value of the product and its condition.
Warehouse Worker/Machine Operator
Adecco/Annies Pooch Pops-Bangor, PA
September 2021 to December 2021
• Mixed ingredients for peanut butter paste
• Filled tubes with the paste and then sealed and boxed them for shipping
• Fulfilled internet orders and prepared them for shipping
• Maintained machining equipment
• Ensured the packaging material inventory was accurate Inventory Control Specialist/Picker
Coworx Staffing-Easton, PA
November 2020 to May 2021
• Managed the inventory control system in warehouse
• Rectified miscalculations of product s
• Reported findings to management and made recommendations for improvement on product counts and accuracy
Delivery Driver
Point Pickup Technologies-Allentown, PA
March 2020 to December 2020
Picked up and delivered groceries for customers who ordered online in a timely fashion. Warehouse Associate
Peoplelink Staffing Solutions-Easton, PA
March 2018 to May 2020
• Picked items
Senior Customer Account Representative
Comserve Systems-Moosic, PA
July 2015 to August 2018
Responsibilities
• Followed company policy and procedures while opening new accounts.
• Placed orders for medical supplies over the phone.
• Provided vaccine and medical information, shipping information, through both verbal and written communication.
• Focused on ensuring customer satisfaction through both customer service and operational tasks, for specific and variable projects throughout the year. Property Management
Landmark Management
May 2013 to October 2015
• Met with prospective tenants to show property and assess applications or sign leases.
• Cleaned homes following specific and detailed protocols and requests.
• Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Education
Associate in Medical Coding in Hospitality Management Salem Community College - Carneys Point, NJ
May 2012
Associate in Hospitality Management
East Stroudsburg University - East Stroudsburg, PA 1989 to 1993
Skills
• Customer Service
• Microsoft Office
• Data Entry
• SAP
• Excel
• Outlook
• Office Management
• Residential Cleaning
• Manufacturing
Certifications and Licenses
Driver's License
December 2021 to December 2025