Customer Service Sales Associate
Resume:
Leonardo Sojo
Miami, FL *****
**************@*****.***
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Skills
Social media sites
Materials/handling supplies
Customer satisfaction
Hospitality services
Marketing
Customer communication
Customer Support and assistance
Fluent in English and Spanish
Skilled with computers
Maintenance
Crucial Management and conflict resolution skills
Great leadership skills
Thrives off fast paced environments
Experience
Shift Leader, 12/2023 08/2024
Blaze Pizza
Custom building pizzas to the guest's liking
Providing excellent customer service
Leaving the store in a presentable manner for the morning.
Count the money from the register and place it in the safe at the end of the night
Fill out the required paperwork and lock up the store
Opened and set up the store before opening hours
Lead and delegated shifts
Sales Associate, 11/2023 02/2024
CoolStuffGames Miami, FL
Provided excellent customer service to guests
Learned all types of new information
Developed and maintained relationships with guests.
Game Advisor, 10/2023 2/2024
GameStop
Assisting customers when they need advice or help with a game
Providing friendly and supportive customer service
Signing up customers to the loyalty program.
Team Member, 10/2021 12/2023
Blaze Pizza Miami, FL
Custom built pizzas to the guest's liking
Provided excellent customer service
Cleaned the whole store.
Sales Associate, 05/2022 08/2022
Tillys
Worked the register
Provided amazing customer service
Assisted customers when they needed clothes or a fitting room.
Sales Associate, 05/2021 10/2021
Marshalls & HomeGoods
Attained a great customer experience
Helped customers locate items and provided excellent service
Assisted in the stockroom
Moved furniture for customers.
Education
04/2024 Miami Dade College
Associate of Science Computer IT
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