Customer Service Entry Level

Trish Riley

**** * **** **.

Phoenix, Az *****

ladeviarile' fahoo.com

Objective

To obtain an entry level position at your establishment that will best utilize my skills. Actively seeking new

learning opportunities and assume greater responsibilities and accountability for my independence.

Qualifications

Registration, Patient Access Rep II, Customer Service, Typing 35 wpm and 10 key by touch 8000 ksph

Education

01/13 Medical Assisting Certificate

09/04- 06/05 Medical Coding and Billing Insurance Certificate

06/96-01/04 Certified Nursing Assistant Certificate

06/90-08/94 Harlan High School Diploma

Experience

10/13-10/16 Phoenix Baptist Hospital Emergency Room Department

Answering and transferring calls, registering patients and greeting and assisting patients and visitors,

collecting patient copays as well as deductibles when required

05/15-06/15 Conifer Health Solutions

Answering and transferring calls, registering patients and greeting and assisting patients and visitors,

collecting patient copays as well as deductibles when required

12/05-02/06 Wal Mart Cashier

Operated cash register, accounts receivable/payable, deposits, restocked inventory, customer service

and assisted customers when needed.

04/05-10/05 My Staff Data Entry Clerk

Input customer new information, using company database and contacting customers via telephone to

update personal information

08/99-01/04 Cook County Hospital Patient Care Attendant

Assisted physicians and nurses and recorded vital signs

07/96-12/96 Lake Park Center Nurses assistant

Assisted Physicians and nurses and recorded vital signs

References

Keisha McHenry

Dave Thompson

Jovana Drazic

Awards

Student of The Month

Perfect Attendance

Employee of The Month

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