Personal Training Customer Service

323-***-**** LOS ANGELES, CA **********************@*****.***

SKILLS/STRENGTHS Microsoft Outlook, PowerPoint, Excel Google Drive

Leadership, Team Work, Responsibility, Creativity

Empathy, Stress Management, Problem Solving

MATTHEW CAMPBELL

MANAGER/DIRECTOR

While I was in my assistant management role at Tail O’ the Pup my job duties where to manage the kitchen staff, oversee the kitchen, manage the breaks of all the staff, create the weekly schedule for the kitchen and front of house staff, run events at the restaurant (produce the bi- weekly comedy show), Make weekly deposits and withdrawals at the bank, meet with new vendors, order and manage all the alcohol (sales and inventory) as well as completing the inventory for the front of house.

TAIL O’ THE PUP LOS, ANGELES, CA

ASSISTANT MANAGER

6/22 TO 10/23

While I was in my Director of Personal Training role while at Fitness First my duties were to develop hire and train all of the personal training staff, as well as oversee the sales of all personal training packages purchased at the club. I conducted fitness assessments and created nutritional plans for new clients. I monitored all Personal Training staff’s productivity and evaluated effectiveness. Also, I maintained all of the trainer’s schedule and performance bonuses. I maintained club-cleanliness and customer service at it’s highest while motivating new clients. I also helped clients who wanted to make a change to lead healthier, physically active lifestyles while providing great customer service for all prospective clients. FITNESS FIRST HEALTH & FITNESS CENTER SYDNEY, AUSTRALIA DIRECTOR OF PERSONAL TRAINING

10/20 TO 2/22

When I worked with Magic and Cocktails, I ran events and social gatherings, assisted servers and bartenders with setup and tear down as well as managing the breaks for the staff. I also performed magic tricks with bartenders.

MAGIC & COCKTAILS HOLLYWOOD, CA

EVENTS MANAGER/BARTENDER

5/17 TO 8/20

While I was in my Director of Personal Training role while at Fitness First my duties were to develop hire and train all of the personal training staff, as well as oversee the sales of all personal training packages purchased at the club. I conducted fitness assessments and created nutritional plans for new clients. I monitored all Personal Training staff’s productivity and evaluated effectiveness. Also, I maintained all of the trainer’s schedule and performance bonuses. I maintained club-cleanliness and customer service at it’s highest while motivating new clients. I also helped clients who wanted to make a change to lead healthier, physically active lifestyles while providing great customer service for all prospective clients. LA FITNESS VAN NUYS, CA

DIRECTOR OF PERSONAL TRAINING

9/12 TO 04/20

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