Customer Service Sales Specialist

Iskra Svitlana

Nationality: Ukraine

E mail: *************@*****.***

Phone: 929-***-**-**

Date of birth: 01/22/1984

Languages: English, Ukrainian, German, Russian

Experienced, honest, and responsible, professional customer service and sales specialist having a great experience in the industry. Looking forward to an opportunity in organization to use my skills, energy and creativity to contribute to the company’s growth.

Profile Summary:

-Full circle of recruitment process from research to offer

-11+ years of qualified experience in the hospitality industry

-Well versed in all areas of food and beverages management

-Highly skilled in driving sales through excellent operations and marketing efforts

- Experienced in managing outlet functions to ensure exceptional customer services

-Well-versed in analyzing areas of improvement in business and evaluating employee performance

-Communication skills include providing clear direction, sharing information, and delegating, assigning, and prioritizing work in an efficient manner.

-Passionate about exceeding goals

- Exceptional ability to identify and resolve problems in timely manner

-Experienced in the many aspects of guest relations and guest satisfaction

-Extremely attentive to all the details

-Excellent communication and interpersonal skills

-Quick to connect to people

-Ability to manage multiple-tasks

-Highly organized, punctual

- Able to work efficiently in a busy and noisy environment.

Professional Experience:

- Event bartender, Dortmund, Germany (2023-2024 )

- Recruiter, Zoolatech, Kyiv (08.2021-11.2021)

- Brand Ambassador, Dubai Star Food, Dubai ( 2019- 2021 )

- Sales Manager, Sfi properties, Dubai (2018-2019)

- Floor supervisor, Base Dubai, Movida, Dubai (2017-2018)

- Vip host, VIP Room, Dubai (2013-2017)

- Bar supervisor, Jumeirah Group/ Jumeirah Hotels& Resorts, Dubai (2013-2013)

- Vip host, Bartenter, VIP Room, Dubai, UAE (2013-2017)

- Bar supervisor, Jumeirah Group/ Jumeirah Hotels& Resorts, Dubai, UAE (2013-2013)

- Assistant Club Manager, Dnipro, Ukraine (2011-2013)

- Bartender, Patipa night club, Kyiv, Ukraine (2010-2011)

- Bartender, Club 44, Kyiv, Ukraine (2007-2010)

-Bartender, Saxon club, Kyiv, Ukraine (2005-2007)

Education:

Ukrainian Medical College (1999-2002)

Fashion Design course, ART School, Dubai (2015)

References:

Available upon request

Contact this candidate