Customer Service Veterinary Technician
Resume:
Jessica Young
Watauga, TX *****
*******************@***********.***
Authorized to work in the US for any employer
Work Experience
Rig Supervisor
VIP PetCare - Carrolton, TX
December 2023 to Present
In addition to overseeing the development and actions of each separate clinic performed, a Rig Supervisor provides customer support, responds to inquiries, collect payments, and occasionally assist with veterinary procedures and Customer service experiences with a passion for pets. Veterinary Technician
Alvarado Veterinary Clinic - Alvarado, TX
February 2017 to January 2020
I am currently an exam technician. My duties include maintaining a professional job of bringing clients/ patients into the exam room, taking history and vital signs including weight, temperature, fecal samples, etc. I draw blood samples and run them accordingly. Administration of vaccines and fluid therapies, some experience with breeding such as progesterone testing, artificial insemination, Xray, etc. I have lengthy Animal handling experience of all kinds dogs, cats, rodents, birds, reptiles, etc. I also have multiple office duties that include ordering and stocking of all medications, putting in charges for our boarding facility, and always to include the cleaning duties of walking dogs, cleaning kennels, etc. Vet Tech
SUMMERFIELDS ANIMAL HOSPITAL - Fort Worth, TX
January 2015 to June 2016
Running Bloodwork, blood draws, placing catheters, admin of vaccines and fluid therapies, some experience with breeding such as progesterone testing, artificial insemination, etc. rays, assistant in exam rooms, grooming, medication, pharmacy, fecal and urinalysis, kennels such as feeding, cleaning and walking!
Veterinary Assistant
ABC Animal Clinic - Fort Worth, TX
May 2014 to December 2014
Responsibilities
Receptionist, answering phones, cashier, assisting technicians in exam rooms, setting up and running bloodwork/fecal flotation, restraining pets for blood draws, fecals, administration of fluids, vaccines, grooming as well as performing these tasks and taking on the role of technician as needed if short handed. Also monitoring patients while under anesthesia, administering sedation drugs and also assisting with and taking radiographic images. Cleaning kennels.
Accomplishments
helping maintain a smooth and steady work environment as well as taking on the role of veterinary technician when needed.
Skills Used
customer service, tech skills i.e. blood draws, animal handling, cleaning, patience, teamwork Kennel Technician
Southlake Animal Hospital - Southlake, TX
February 2013 to May 2014
Responsibilities
Cleaning kennels, walking dogs, restraining pets for blood draws, etc. Accomplishments
Creating a clean and easy work environment
Skills Used
Cleaning, patience in a stressful situation
Shift Manager
Taco Cabana - Fort Worth, TX
February 2011 to February 2013
Responsibilities
Food service experience, drive thru experience, customer service, cash count Accomplishments
achieve the shift goals while giving the best customer service possible Skills Used
leadership skills, handling stressful situations with customers in a polite and respecful manner Server
Black Eyed Pea - Arlington, TX
February 2010 to February 2011
Responsibilities
Wait tables, customer service, cashier, basic server cleaning duties, etc. Accomplishments
giving the best service as possible
Skills Used
customer care, cash handling, cleaning duties
Education
High school or equivalent
Skills
• Training
• Scheduling
• Receptionist
• Inventory
• Veterinary experience
• Pet care
• Medical receptionist
• Medical terminology
• Veterinary Technician Experience
• Veterinary Assistant
• Animal Restraint
• Kennel Experience
• Animal Care
• Animal Handling
• Medical Imaging
• Phlebotomy
• Vital signs
• Dog Handling
• Computer Skills
• Patient Care
• Pet Grooming
• Dog Training
• Critical Care Experience
• Food Preparation
• Commercial Cleaning
• Triage
• Laboratory Experience
• Nursing
• Anatomy Knowledge
• Animal restraint
• Front desk
• Critical care experience
• Customer service
• Leadership
• Retail sales
• Cash register
• Driving
• Cash handling
• Medical imaging
• Medical terminology
• Laboratory experience
• Shift management
• Training & development
• Restaurant experience
• Serving
• Sales
• Budgeting
• Hospitality
• Supervising experience
• Communication skills
• Veterinary experience
• Experience administering injections
• Equine experience
• Veterinary terminology
• Animal care
• Pet care
• Animal handling
• Dog handling
• Veterinary technician experience
• Aseptic technique
• GPS
• Time management
• Delivery driver experience
• English
• Cleaning
• Pet sitting
• Kennel experience
• Management
• Medical office management
• Organizational skills
• Team management
• Phone etiquette
• Medical office experience
• Microsoft Office
• Administrative experience
• Financial management
• Dog training
• Computer skills
• Restaurant management
• Quick service & fast food restaurant
• Math
• Employment & labor law
• Office management
• Product management
• Retail management
• Project scheduling
• Product demos
• Upselling
• Recruiting
• Medication administration
• Patient monitoring
• Computer literacy
• Residential cleaning
• Office experience
• Hospital experience
• Clinic
• Medical administrative support
• Patient care
• Medical receptionist
• Microsoft Word
• Intake
• Writing skills
• Grocery store
• Microsoft Powerpoint
• Microsoft Excel
• Hotel experience
• Home health
• Analysis skills
• Marketing
• Veterinary assistant
• Pet grooming
• Caregiving
• Phlebotomy
• Medical scheduling
• Microsoft Access
• Animal catheterization
• Catheterization
• Laboratory procedures
Certifications and Licenses
27797198
August 2020 to August 2028
Assessments
Delivery driver — Completed
September 2023
Interpreting instructions or signs and solving problems Full results: Completed
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Veterinary technician — Proficient
April 2023
Providing medical care to animals in a veterinary setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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