Flight attendants
Resume:
JOSEPHINE OCRAN
GA-***-**** TEL : 024*******
DZORWULU-ACCRA E-MAIL : ********@*****.***
PERSONALITY PROFILE
I am a very determined and energetic hardworking young lady who is committed to my work, with the ability to learn new skills quickly. I have the ability to associate well with people of different culture, belief and personalities. Customer-focused retail sales professional with solid understanding of retail dynamics, marketing and customer service oriented. Who is dependable and respectful and prepared to give my best service at where I find myself.
PERSONAL INFORMATION
Gender: Female
Marital status: Single
Religion: Christian
Nationality: Ghanaian
Language Spoken: English and Fante
EDUCATIONAL BACKGROUND
Year. Institution. Qualification.
2020-2021 Crystal Galaxy College Diploma in Passenger Handling 2020-2021 Crystal Galaxy College Diploma in Business Communication 2020-2021 Crystal Galaxy College Diploma in Customer Service 2015-2018 Ayirebi Senior High School WASSCE
WORKING EXPERIENCE
RICHOP COMPANY LTD (2017-2019) Sales Girl
EXPERIENCE
● Checked for stock at other branch and order requested stock for customers.
● Elevated complaints to management
● Provided customers with information about items
● Rang up purchases.
● Kept track of inventory
ACHIEVEMENTS
Served 80+ customers in a day during a sale campaign and cultivated 70% of them into actual buyer.Led a product training lesson for customers to update them about new product and their features.Successfully handled 45 customers in 1 hour to a usual customer activity during weekdays. SKY VIEW ACADEMY (Montessori Based) (20219 – 2020) Teacher EXPERIENCE
● Doubled check all learning material and removed the item that replacement and cleaning.
● Created and maintained a professional and positive working relationship with the guardians of student.
● Planned daily and weekly activities for children and monitored their involvements
● Assisted children in the day to day activities.
ACHIEVEMENT
● Increased the number of student completing assignment on time by 40% employing group initiative.
● Increased student performance by introducing a flash card tactics
● Implemented two ways communication, an initiative that encouraged student to take equal part during lesson
MADIS RESIDENCY (2020-2022) Housekeeping
EXPERIENCE
● Interacting with employers, residents, or guests requires strong communication and interpersonal skills.
● Housekeepers often juggle multiple tasks simultaneously, such as cleaning, laundry, and errands.
● Ensuring every area of the home is clean and tidy requires strong attention to detail.
● Housekeepers must prioritize tasks, manage their time effectively, and maintain a clean and organized. environment.
ACHIEVEMENTS
● Building strong, trusting relationships with clients or employers.
● Mastering new skills, such as time management, communication, or problem-solving.
● Moving into leadership roles, such as Housekeeping Supervisor or Executive Housekeeper.
● Leading and managing a team of housekeeping staff. MADIS RESIDENCY(2022-2023) RECEPTIONIST
EXPERIENCE
● Made reservations by phone calls and in person.
● Checked guests in and out of their rooms.
● Prepared bills and took payments like cash or credit.
● Solved problems that arise in the course of performing my duties.
● Tidied up and kept the reception clean and welcoming at all times.
● Kept records and filled all paper works.
ACHIEVEMENTS
● Maintained a professional and friendly atmosphere in the reception area, resulting in an increase in positive customer feedback .
● Streamlined administration task resulting in 95% management satisfaction rating . INTEREST
● Enjoy reading motivational and inspirational books as it helps the mind to relax.
● Listening to music
SKILLS
● Ability to work with little or no supervision
● Active listener
● Time management conscious
REFEREES
● Pastor Fred
Anointed Family Ministry
Tel: 024*******
● Kwasi Twum-Barima
Reverend Minister
%Vera Adu
G.I.J
P.O. Box 667
Accra-Ghana
Contact this candidate