Quality Assurance Software
Resume:
Andrey Pankov Wheeling, IL *****
************@*****.***
SUMMARY
IT professional with over 15 years of experience in Software Quality and Software Quality Assurance.
Extensive knowledge of leading QA tools and methodologies including Agile, CMMI/TMMI, Kaizen, Six Sigma, RUP, XP and others.
Strong expertise in all phases of SDLC and test management: defining requirements, planning testing process/strategy, coordinating QA team engagement and performance, executing tests, analyzing and reporting results.
Extensive hands-on experience with HP ALM /Quality Center, JIRA, TFS, SharePoint & DevTrack
Performed process improvement and testing framework creation leveraging tools such as HP ALM / Quality Center (TestDirector), QuickTest Pro (QTP), LoadRunner, IBM Rational Suite (RTC), Selenium and Microsoft Team Foundation Server (TFS)
Experience building or rebuilding/revamping QA departments utilizing formal QA methodologies, standards, best practices, processes and/or procedures
Extensive experience working on/with technical documentation/business & functional requirements
Solid knowledge/experience in different testing types, including but not limited to: regression, system integration (SIT), user acceptance (UAT), functional, automated, manual, smoke, localization, compatibility, E-2-E and exploratory testing.
Professional background in finance, healthcare, insurance, PR and software development industries
Strong team-player with solid technical, analytical, personal and communication skills
Excellent organizational and information management skills with keen problem solving and troubleshooting abilities
Focused, detail-oriented and able to meet deadlines in a fast-paced environment
Expert level of managing off-shore teams and tasks coordination to maximize efficiency
Ability to motivate people, instill accountability and achieve results
Reliable, resourceful, goal driven, and a fast learner
TECHNICAL SKILLS
Quality Assurance Tools: HP ALM/Quality Center 10/11(admin), JIRA/Zephyr, HP Quick Test Pro(QTP), Mercury WinRunner(WR), HP LoadRunner(LR), Selenium and Rational Suit
Programming Languages: C/C++, SQL, XML, HTML, Java, JavaScript, Xcode, VB, .NET, ASP Database Management Systems: .NET, Active X, Sybase, ADO.NET, CSS, XSLT, Oracle, MS SQL Server, MS Access, Azure, Citrix, Epic Systems, and REDCap.
Operating Systems/Protocols: MS DOS, Windows, IOS, Android, AS400, Sun Solaris
Networking: TCP/IP, HTTP, FTP, SMTP, POP3, IMAP, TELNET, VMware
Browsers: Internet Explorer, Edge, FireFox, Opera, Netscape, AOL, Safari, Chrome
Software Development Tools: MS Visual Studio, JIRA, Team Foundation Server (TFS), InterDev, Eclipse, and Visual Source Safe
PROFESSIONAL EXPERIENCE
Northwestern University (MSS Fienberg Medical School), Chicago, IL 6/2014 – Present
QA Team Lead (Sr. SW QA Specialist)
The Department of Medical Social Sciences Informatics group excels in developing research software applications. Initially, I focused on transitioning website to mobile apps. As mobile demands grew, our QA team shifted to testing new measures and mobile apps for iPhones and Android devices targeting various mental, physical, and social health aspects for multilingual patients (10+ languages).
Summary of Expertise:
QA Framework Development: Created and optimized a robust QA framework, enhancing testing processes and contributing to strategic improvements.
Agile Test Management: Designed and executed comprehensive test plans, aligning with sprint-based planning and monthly release cycles.
Effective Project Coordination: Successfully managed multiple projects with shifting deadlines.
Root Cause Analysis: Identified and resolved software inconsistencies during design and implementation.
Data Verification and Analysis: Proficiently handled CAT engine data based on Item Response Theory (IRT).
Comprehensive Testing: Conducted hands-on testing across domains: mobile, web, regression, and more.
Collaboration: Actively collaborated with stakeholders for ongoing business requirements.
Quality Assurance Excellence: Ensured functional accuracy and adherence to industry standards.
Our QA team’s usability feedback led to a 35% improvement in user engagement across 15+ multilingual health apps.
CISION (PR software company), Chicago, IL 1/2007 – 2/2014
QA Team Lead 5/2011 – 2/2014
Analyzed and decomposed business/functional requirements to identify testable scenarios
Create test plans, test matrixes, test monitoring and test scheduling related paperwork
Local and off-shore QA teams’ coordination(20 people total)
50% of the time involved in hands-on testing of web-based & mobile version(hardware and emulators, IOS/Android) of application, and data validation/verification
Leverage limited resources across projects based on their strength to maximize efficiency
Work as a liaison between QA team and other teams (Dev, DBA, infrastructure, business, and senior management group).
Being QA representative in Agile environment at Scrums/Sprints/Tiger teams on multiple projects at the same time
Sr. QA Analyst 3/2009 – 5/2011
Responsible for QA team daily operations: localization, mobile, smoke, system, regression, functional, performance/load, end-to-end and UAT testing.
Coordinated automated (HP LoadRunner, QTP) and manual testing of the entire QA team.
Worked as HP Quality Center 10 administrator (assignments, reports), LR testing scope allocation, test case creation/review, reports delivery, regression test automation by QTP.
Created workflow for QA team to use TFS; organized QA library at SharePoint and Wiki
QA Analyst II 1/2007 – 3/2009
Worked with various technical documentation including BRDs, FRDs and mock-ups to provide QA team with test requirements and strategy to apply.
Created entire web-application test plan, smoke test suite, regression test suite, and test cases for features/enhancements/bugs.
Was in charge of writing and reviewing automated scripts for regression test suite using QTP. Was working on automated tests execution and results reporting.
PREVIOUS EXPERIENCE
BIO-LOGIC (Natus), Mundelein, IL 12/2006 – 1/2007
Sr. Software Test Automation Engineer/Analyst
SHURE Inc., Niles, IL 10/2005 – 11/2006
Sr. Software Test Automation/QA Engineer
EVENTINVENTORY.COM, Crystal Lake, IL 02/2005 – 10/2005
QA Analyst
CONCEPTLOAN INC., Deerfield, IL 05/2004 – 02/2005
QA Automation Engineer
INTERSOFT CORPORATION, Deerfield, IL 12/2003 – 04/2004
QA Analyst
DELL, Chicago, IL 10/2002 – 11/2003
QA Analyst
EDUCATION AND TRAINING
JAVA, Selenium WebDriver (Java) 03/2014 – 06/2014
Quick Test Professional (QTP) 11/2003 – 03/2004
Performance Testing and Analysis w/LoadRunner 03/2001 - 07/2001
Automated testing w/Mercury TestDirector and WinRunner
Belarus State Polytechnic Academy, Minsk, Belarus 09/1991 - 06/1996
Master Degree, Engineering
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