Front Office Receptionist
Resume:
Ingrid Kimerley Joicin PIERRE
FRONT OFFICE RECEPTIONIST
Friendly and courteous, with 10 years of experience serving in several prestigious Hotels. Consistently deliver first rate service in fast-paced professional environments. Skilled at fostering positive relationships with guests and promoting customer loyalty. EXPERIENCE
CONTACT INFORMATION
*************@*****.***
Address
4001, South Lake Terrace, Miramar
Miami, Florida
33023
Phone
Skills
Good Communication
Multitasking
Initiative and problem-solving
abilities
Dependability
Interpersonal
Prioritizing
Organized and detail-oriented
LANGUAGES
FRENCH
Advanced
ENGLISH
Basic
SPANISH
Advanced
CREOLE
Native
41, Rure Lamarre
Port-au-Prince, Haïti
Oct 2023 – june 2024
Sarthe, Route Nationale #1
Port-au-Prince, Haïti
Oct 2016 – Jan 2017
Sarthe, Route Nationale #1
Port-au-Prince, Haïti
Jun 2016 – Sept 2016
50, Angle Rue Louverture &
Geffrard, Pétion- Ville, Haïti.
2013
EDUCATION
2010 – 2012
o Receptionist
LES ASSURANCES LEGERS S.A
Greetings visitors.
Anticipate, document and address guests needs and communicate these requests to the relevant department.
Managing security and communications systems
Assisting HR team.
Coordinating internal and external events
o Contractor and Visitor Officer (Fixed-term Contract) BRASSERIE LA COURONNE
Greetings visitors.
Ensure proper Standards of hospitality are provided to all members, owners and guests on property and/or via
telephone.
Ensure all pending arrival and departure information is accurate.
Receiving, sorting, distributing and dispatching daily mail
Transferring calls as necessary
o Filing Clerk (Fixed-term Contract)
o BRASSERIE LA COURONNE
Uploads digital files and data.
Organizes and archives records and documents.
Makes copies of paper work and distributes as needed.
Uses alphabetical and numerical systems to organize paper and electronic records documents.
o Hostess
HOTEL BEST WESTERN PREMIER
Greeting and welcoming guests in a friendly manner.
Provide accurate wait times and monitor waiting lists.
Manage reservations.
Escort customers
Coordinate with the staff about available seating options. o Touristic Adminitration (unfinished)
Universitad Tecnologica de Santiago (UTESA)
Santiago, Dominican Republic
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