Customer Service Data Entry

Ulysse Arriko

Flower Mound, TX *****

************@*****.*** 240-***-****

Professional Summary

Versatile and detail-oriented professional with extensive experience in both warehouse operations and delivery driving. Skilled in forklift operation, inventory management, route planning, and customer service. Adept at managing logistics, ensuring timely order fulfillment, and maintaining high safety standards. Core Competencies

Forklift Operation

Inventory Management

Route Planning and Delivery

Data Entry (SAP, MS Excel, MS Word)

Order Fulfillment

Staging and Loading Products

Safety Compliance

Customer Service

Team Collaboration

Professional Experience

Freelance Tasker

TaskRabbit, Beltsville, MD

June 2023 – July 2024

Executed a variety of tasks including moving assistance, furniture assembly, and home repairs, achieving a 95% client satisfaction rate.

Coordinated scheduling and logistics for multiple concurrent tasks, demonstrating strong organizational and time-management skills.

Delivered exceptional customer service, resolving issues swiftly and ensuring high- quality outcomes.

Adapted to different client needs and environments, showcasing flexibility and problem-solving capabilities.

Delivery Driver

Lyft, Beltsville, MD

June 2023 – July 2024

Conducted 84 deliveries per day using trucks and vans, ensuring timely and accurate delivery of food and other merchandise.

Planned efficient routes to save on gas and reduce manual labor, resulting in a 9% decrease in workload.

Maintained a 96% customer service feedback score and a 5-star rating for professionalism and punctuality.

Warehouse Associate

Carrefour, Paris, France

March 2020 – May 2023

Managed inventory, performed order picking, packing, and shipping tasks with precision.

Operated warehouse equipment, including forklifts, safely and efficiently.

Conducted regular inventory checks and assisted in restocking items as needed.

Maintained accurate records and processed shipments according to customer specifications.

Logistician

Ivory Coast Red Cross, Abidjan, Ivory Coast

January 2010 – February 2020

Strategically planned and managed logistics, warehouse operations, transportation, and customer service.

Liaised and negotiated with suppliers, manufacturers, retailers, and consumers.

Monitored quality, quantity, stock levels, delivery times, transport costs, and overall efficiency.

Education

High School Diploma

Lycée Moderne de Bingerville, Abidjan, Côte d’Ivoire 2000

References

Available upon request.

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