Customer Service General Manager
Resume:
MATTHEW “MICKEY”
MCMILLEN
*********************@*****.***
PROFILE
I am an outgoing, observant, and charismatic Veteran. Knowledgeable and passionate
about customer service and all aspects of guest interaction. I’m always first to approach a guest with a welcoming smile and engaging conversation. I go above and beyond guests’ expectations to leave them craving to return. I am looking for an exciting position in a company that is ambitious and wants to work with motivated and talented people.
CONTACT
PHONE:
EMAIL:
*********************@*****.***
NOTABLE QUALIFICATIONS
NAVY Veteran
TABC certified
T.I.P.S. certified
Bar smarts certified
Licensed food handlers’ card
World traveled
Impeccable punctuality
Seasoned bartender. Talented in mixing and stirring drinks in a high-volume bar with accuracy using all bar tools and pour techniques. Creating classic and modern cocktails while ensuring the bar is always stocked and clean.
WORK EXPERIENCE
9/2023 to present WOOLWORTH AND SMITHY
Dallas, TX
Working two locations while simultaneously bartending and serving. Having one of the highest ratings on google and yelp with glowing reviews of excellent service and personality
8/2022 to 08/2023 CASHMAN UTILITIY CONTRACTORS
Dallas, TX
Utility foreman that oversees the overall construction and maintenance of water, fire, and sewer pipelines. while repairing any old or faulty lines while excavating commercial properties.
3/2021 to 08/2022 ROSEWOOD MANSON AT TURTLE CREEK
Dallas, TX
Lead bartender in charge of creating seasonal menu cocktails while managing bar staff and ordering seasonal ingredients for specialty cocktails and special guest request
3/2020 to 03/2021 YARDBIRD DALLAS
Dallas, TX
Vocal in branding for the new Yard bird location. Instrumental in innovative cocktails and cocktail design to further extend the brand of Yardbird nationwide
7/2019 to 2/2020 GALLERY ROOFTOP BAR
Dallas, TX
Lead bartender for daily operations and multiple private events specializing in high end guest relations and sponsored occasions.
3/2019 to 6/2019 FRANKIES DOWNTOWN
Dallas, TX
Worked fast paced demanding bar upstairs as well as creating craft cocktails and libations in the ‘Underground’ portion for special and seasonal events
8/2018 to 3/2019 AVALANCHE PUB
Vail, Colorado
Influential in cocktail design and application in a rapidly influential
and high occupancy bar at the heart of Vail resorts.
9/2013 to 6/2018 WORKSHOP KITCHEN AND BAR
Palm Springs, California
Mixing drinks at a demanding restaurant in the modern art district of Palm Springs. Wine pairing for foods or for appellation for farm to table cuisine.
REFERENCES:
Justyn Blevins
General Manager
The Smithy
2927 N. Henderson Ave
Dallas, TX 75206
**@************.***
Adrianne Bevis
General Manager
The Woolworth
1520 Elm St.
Dallas, TX 75201
**@***************.***
Preston Paine
Director of Culinary for ARG
208 S Akard St. #105
Dallas, TX 75202
********@*****.***
Matt Haygood
Restaurant Manager
Frankie’s downtown / Underground 1303 Main St.
Dallas, TX 75202
(817) 657- 6334
****************@*****.***
Casey Bunch
Bar Manager
Rosewood Mansion at Turtle Creek 2821 Turtle Creek Blvd.
Dallas, TX 75219 817-***-**** *******@*****.***
Contact this candidate