Program Manager Human Resources
Resume:
Keertana Suresh ********.******@*****.***
https://www.linkedin.com/in/keertana-suresh/
SUMMARY
Solution oriented leader with a proven track record in establishing high performance cohesive organizations and teams. Over 16 years of diverse experience in setting up new Start-ups, leading operations & managing People, Regulatory and Compliance practices. Experienced professional in managing end-to-end payroll processing for diverse employee groups, including salaried, hourly, and contract workers. Adept at ensuring compliance with federal, state, and local payroll regulations and tax laws. PROFESSIONAL EXPERIENCE
Program Manager, Data Safeguard Inc (June 2021 – June 2023), California, United States Finance, Payroll & Operations
● Established the complete financial setup including banking, payroll (ADP US & IN), 401k, Health insurance and business expense management
● Processed semi-monthly payroll for all employees using ADP Run.
● Developed payroll discipline in compliance with Company's policies and tax laws
● Addressed inquiries and audits related to payroll and taxes, ensuring compliance and transparency.
● Set up employee insurance with Aetna & Choice Builder in line with state and federal requirements.
● Ensured timely reporting and payment for Employee and Vendor withholding taxes to IRS.
● Processed W2 & 1099s for all employees and contractors for year-end tax reporting
● Managed full and final settlements as part of exit management process for employees
● Ensured budgeting, forecasting and projections were prepared on a timely basis.
● Analyzed quarterly operational expenditure using Quickbooks
● Led business set up from scratch including negotiating the office space, technical infrastructure and the subsidiary office in India
Human Resources
● Led Talent management, Hiring and mentorship across all teams.
● Hired the initial team of FTE (engineers and product) and contractors using various vendor management models.
● Researched, planned and implemented the company wide HR programs.
● Independently set up people's practices and policies. Ensured compliance to immigration laws and labor practices
● Successfully applied for 8 H-1 visas. Provided end-to-end support for H-1 & F-1 visas
● Maintain personnel & training records to ensure compliance with state and federal requirements. Investor and Stakeholder engagements
● Engaged with early customers and investors.
● Represented Data Safeguard at all external meetings, conferences, and seminars. Compliance & Audit
● Developed and engaged with Regulatory authorities and ensured compliance to local laws including the state laws in Minnesota and North Carolina
● Managed regulatory filings for Data Safeguard's certifications.
● Prepared the financial statements on a quarterly basis and led executive presentations
● Continuously audited organizational reports to meet compliance standards
● Ensured organizational compliance to latest legal guidelines, state and federal wage laws.
● Established program management practices to track product development from start to finish, including identifying processes, deadlines and milestones
● Regularly updated company policies to be compliant with the state and federal laws
● Secured minority certifications & business license as part of organizational set up & led inspections Operations Analyst, Vaco (Dec 2019 - June 2021), California, United States
● Prepared SOW’s and Change Orders for client project management.
● Audited business costs as per internal compliance policies for employees
● Identify audit discrepancies & handle employee communication on the suggested course of action.
● Ensure compliance to business expenses and recover non-business expenses.
● Interviewed candidates for C2C model for client engagement
● Led the monthly onboarding of new hires
● Managed contract staff billing & timesheets.
Policy & Compliance Analyst, Deloitte (Oct 2012 - August 2018), Hyderabad, India
● Audit business expenses as per internal compliance policies for employee Conveyance, Communication, Per diem expenses for employees in India and in US
● Ensure compliance to business expenses and recover non-business expenses. Identify audit discrepancies and handle employee communication and follow up on the suggested course of action for resolution.
● Audit employee financials for exit clearance
● Perform quality evaluation of peer group audit deliverables at a regular frequency
● Publish audit insights/stats to exec leadership in Deloitte Quality Auditor, Target Corporation (November 2008- May 2011), Bangalore, India Compliance Audit
● Monitored compliance to procedures and decisions applied consistently in support of the company’s compliance standards. Partnered with the FRS (Financial Retail Services) GO Policy & Compliance to document defects.
● Reviewed Quality Assurance audit tasks and other related activities as defined by the client.
● Developed new audit initiatives by reviewing procedure and policy documents and developing appropriate defect measurements using current Quality Assurance Review template.
● Developed process improvement recommendations in an effort to ensure continually improving compliance.
Stakeholder Reporting and Planning
● Managed alignment with Quick Source and updated the reviews as per the changes incorporated by the OCC (Office of the Comptroller of the Currency) Guidelines
● Built and maintained the monthly capacity and task plan.
● Managed L&D coaching plans for the business unit: Repeat coaching opportunities and training new joinees
● Prepared the Team Development Leader (TDL) accuracy report on a monthly basis Initiatives
● Built and maintained the information repository across the team
● Transitioned a new review : Manual re-issue that resulted in coaching team members who are not compliant as per the guidelines
● Handled the Deep Dive for the team for two years to bridge the gap between the procedural documents and the Quick Source
● Was part of the screening process for 17 NGOs supported by Target
● Updated the Quality Assurance document every quarter which would be used by the OCC audit Awards at Target
● Target Great Team player award for a large process transition
● Target best team player for the 2nd time
● Target Annual Award for the best volunteer in Community Service
● Director's Award for the best volunteer in conducting the Community service roadshow
● Best player award at the indoor sports event
Remote Store Auditor, Tesco HSC (July 2007 - Nov 2008), Bangalore, India
● Investigated the stores representation of stock
● Advised the store of any variances so that the book stock can be amended accordingly to prevent adverse impact on the Store’s staff bonus
● Investigated and prepared corrective actions within defined SLAs
● Advised stores on best practices to prevent recurring errors Training and Certification
● Business Communication (BEC) certification from University of Cambridge, United Kingdom
● Honors Course in Public Relations and Corporate Communication
● Foundation Course in Company Secretary. (ACS)
● Certificate course in Oracle and Visual Basics
● Six Sigma Yellow Belt Training at Target Corporation Key Skills
● Start-Up setup and Management
● Strategic Planning
● Business Development
● Excellent Communication Skills
● Troubleshooting and Problem Solving
● Process Improvement
Academic qualification
Exam Passed Name of the Institution Board/University Grade Bachelor of
Commerce
Mount Carmel College,
Bangalore
Bangalore
University
First class with
Distinction
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