Michael Hanner
Scranton, SC ***91
*********@*****.***
***.*****@*****.***
PROFESSIONAL SUMMARY
Over 25 years of experience in the communications industry. Duties ranging from basic cable installation of CATV and or telephone service in residential homes and businesses along with leading crews in building the back bone of the cable system. I was an IN-HOUSE hub tech for Time Warner in Charlotte, NC for two years. I started my own contracting business in 2014 to work in head ends and hub sites for rebuilds, upgrades and new builds.
PROFESSIONAL EXPERIENCE
SRI Telecom
September 2023-Present
Hubsite work in multiple locations for COX Comm, Spectrum, GFiber
Miscellaneous power cabling, fiber jumper work, headend cabling.
BlackJack Harley Davidson
April 2023-September 2023
Miscellaneous duties as “shop assistant”.
Brevard Business Telephone Systems,
November 2020-January 2022
Install Tech
Installation of low voltage intercom systems for Brevard County FL schools.
Commscope, Inc. April 2021-August 2021
Tech IV
Wiring and Upgrading New Hubs and Headends to customer specs.
Activation of new equipment, setting and balancing levels.
Wiring new nodes and node splits.
Proficient in all aspects of CMTS, Broadcast wiring, SDV, VOD, Forward/Return wiring,
Tone and testing, working with outside plant techs
RAFT Integrations, LLC February 2017-2020
Project Manager
Wiring and Upgrading New Hubs and Headends to customer specs.
Activation of new equipment, setting and balancing levels.
Wiring new nodes and node splits.
Proficient in all aspects of CMTS, Broadcast wiring, SDV, VOD, Forward/Return wiring, Return Monitoring, etc.
Tone and testing, working with outside plant techs for migrations and new activations.
Hancom, LLC August 2014-2016
Owner, Tech
Leading a small crew rebuilding hubs
Helping to figure out new combining designs to save energy and space
Wiring new CMTS(CASA Systems) for CCAP moves
Cutovers for all new hub wiring
Complete Turnkey Operation
Time Warner-Charlotte, NC October 2012-August 2014
Hub Tech
Maintained four hubs in the Charlotte Market
Rewired one hub almost by myself in between normal BAU and keeping up
with trouble tickets, being on-call and completing necessary cutovers
Performing hub checks to ensure hubs pass monthly checks by outside contractors
SRI Broadband, Inc November 2007 - September 2012
Lead Tech/Project Manager
Leading crews from beginning to end of head end/hub site installations.
Assisting in cutovers.
Worked with equipment including GQAM, 10K (CMTS), C-core receivers and transmitters, SST(return monitoring), QPSK(mod and demod), SEP(RGB), forward and returning combining. Crew was responsible for wiring and migrating 14-15 brand new hubs from ground up including assisting and verifying design work done by MSO.
KC Satellite April 2007 – November 2007
Installer / Trainer
Installation of Wildblue internet service
Training new technicians on installation and maintenance
Completing installation to Wildblue specifications and standards
Trouble shooting issues with service calls at customers home
Scheduling and maintaining appointment times with customers
Total Protection, Inc September 2005 – April 2007
Installer
Installation of camera systems in residential and businesses
Low voltage wiring of new construction homes
Nexlink Communications January 2005 – September 2005
Installer / Field Supervisor
Installing digital cable, cable modem and computer networks in customers’ homes and businesses
Solving problems for customers
Performing quality control checks to make sure work was completed properly and professionally
Keeping inventory for all equipment in the warehouse
Checking invoices for all installers
Page 2 Michael Hanner
ABSS, Inc 2004 – 2005
Head-end Crew Leader
Reading prints and wiring accordingly (Coax, CATV)
Termination of cables
Turing satellite dishes at converted head end sites
Lentech, Inc. 2003-2004
Field Tech
Installation of DirecTV equipment
Managing work schedule and scheduling appointments with customers
Advanced Broadband Systems, Inc. 2002 – 2003
Technician
Installing equipment and cabling according to specifications and design for head-end
Setup equipment for proper operation including Scientific Atlanta signal managers, Prisma DT, Barracuda, sweeps, status monitoring, return receivers, forward transmitters, satellite receivers, traffic signals and EAS system
Testing signal equipment before activation
Wiring of -48 volt dc power for equipment
Running fiber jumpers according to Matrix for activation
Activation of head-end
Labeling cables and equipment for maintenance
RWV Contractors (DMD Contractors) 1999-2002
Field Supervisor
Supervised 20 – 25 installation contractors for Time Warner cable of Melbourne
Hiring and training new contractors
Troubleshooting CATV problems
Routing 100 -160 jobs per day to be done according to TWC specifications and timeframe
Solving customer service problems
Performing quality control checks to ensure work was done properly and professionally
Keeping inventory for all equipment in the warehouse
Checking the invoices from installers
Field Supervisor / Lead Technician – Gulf Breeze
Training new technicians on installation of digital cable, cable modem and computer networks in customers’ homes and businesses
Installing digital cable, cable modem and computer networks in customers’ homes and businesses
Traveled to Washing D.C. for installation of cable and telephone service for Starpower Cable Co.
Page 3 Michael Hanner
Scientific Atlanta 1998 – 1999
Head-end Crew Leader
Reading prints and wiring accordingly (Coax, CATV)
Termination of cables
Turing satellite dishes at converted head end sites
Subcontractor for Cable Bahamas, Ltd. 1995 – 1997
Coax Splicer
Spliced new taps, splitters, trunk amps, direct couplers on brand new aerial and underground coax(.540/.860) according to design of Cable Bahamas Engineering department.
Tested end of line for correct voltage when node leg was complete.
REFERENCES
Alan Hahn
Hancom, LLC
Jody Jones
Spectrum Communications
Stephen Premo
Antietam Cable
Derek Buchanan
DBI Solutions, Inc
Chris Norman
Tim Tate
Deployment Technologies, Inc
BBTS