NANCY EDA
Nutley, NJ ***** 973-***-**** *******@*****.***
PROFESSIONAL SUMMARY
As an accomplished Senior Executive Assistant, a proven track record in providing top-tier support to C-suite executives, expertise lies in streamlining operations, managing complex calendars, travels and facilitating seamless communication. Excel in anticipating needs, driving efficiency, and maintaining confidentiality to support executive decision-making. Experienced in coordinating board meetings, managing projects, and overseeing administrative functions and managing vendors using exceptional communication and organizational skills.
SKILLS
Communication Skills
Calendar Management
Project Management
Discretion and Confidentiality
Problem Solving
Multitasking
Organization and Time Management
Adaptability
Team Collaboration
Travel Coordination
Event Planning
Outlook Proficiency
Research Skills
Networking
Prioritization
Detail-Oriented
Negotiation Skills
Exceptional interpersonal skills
Calendar Management Proficiency
Meticulous attention to detail
Expert Time Management
Event Planning Expertise
WORK EXPERIENCE
SENIOR EXECUTIVE ASSISTANT TO CEO 06/2023 to 11/2023
K9 Resorts Corporate Fanwood, NJ
Managed all aspects of office administration, including processing expense reports, drafting high-level correspondence, and meticulously organizing schedules
Orchestrated complex calendars for executives, while scheduling and ensuring optimal time utilization and synchronizing schedules with precision
Coordinated internal and external meetings, team off-sites, and served as a committee team member at annual conferences, contributing to the seamless execution of key events
Interfaced effectively with franchises, senior executives, and Board members monthly showcasing strong interpersonal skills and diplomacy in interactions both inside and outside the organization
Managed over 20 interviews and onboarding for new trainees
Managed all executive presentations, ensuring a polished and professional representation of key information for business operations
SENIOR EXECUTIVE ASSISTANT AND DIRECTOR OF FINANCE ADMINISTRATION TO CFO 04/2019 to 12/2022
Cross River Bank Fort Lee, NJ
Managed all aspects of CFO office with calendaring, travels, invoices, email management, staff meetings and prep for Board members
Collaborated with the finance team to streamline budgeting processes, resulting in a 15% increase in overall efficiency
Played a key role in financial budget management in providing insights and reporting
Oversaw the finance department team structure while managing a team of managerial experience professionals
Maintained knowledge of organizational policies and procedures to ensure compliance with applicable laws and regulations for talent program enhancement with Legal, HR and Procurement
Supervised junior staff members including assigning tasks and monitoring progress throughout completion for career development and coaching
Provided guidance regarding protocol requirements when interacting with high-level clients or Board members
Opened, read, and replied to e-mails, letters and correspondence on behalf of executives
Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for executives
Processed travel expenses and reimbursements for executive team and senior management group.
Developed and launched a women’s network for mentoring, coaching, training while provided talent growth and development
PROJECT MANAGER 11/2015 to 03/2019
Quest Diagnostics Secaucus, NJ
Administered weekly comprehensive expense reporting systems, meticulously tracking and analyzing expenditure to ensure fiscal responsibility
Spearheaded the development and support of competitive medical reports by 50%, demonstrating a commitment to elevating the quality of deliverables across departments
Escalated critical issues and obtained decisions from Clinical Franchise with intelligence leadership as needed, ensuring swift and decisive actions
Identified areas for improvement in internal processes and proposed viable solutions, contributing to the overall efficiency of departmental operations monthly
Conducted monthly training sessions for Franchise members on the newly implemented process, ensuring a smooth transition and widespread understanding.
SALES REPRESENTATIVE OF COMMERCIAL 01/2015 to 11/2015
Quest Diagnostics Secaucus, NJ
Successfully managed over 300 weekly account inquiries, employing a proactive approach to minimize account attrition and mitigate negative volume variances. Impacted measurable results
Leveraged Salesforce.com to streamline sales processes and complete all administrative tasks promptly and accurately
Ensured meticulous compliance with all company policies and government regulations, upholding high standards of professionalism and ethics
Collaborated on additional projects and responsibilities as assigned by the manager, showcasing adaptability and a commitment to 100% team success.
EXECUTIVE ASSISTANT TO SENIOR VICE PRESIDENT, COMMERCIAL SALES 06/2009 to 12/2014
Quest Diagnostics Secaucus, NJ
Maintained and coordinated marketing records, ensuring compliance with record retention processes for legal document holds
Established project set-up in project management and budget tracking systems, interfacing with external agencies, vendors, and contractors for project approval and invoicing
Project managed selected marketing execution initiatives, including external mailings and PowerPoint development, ensuring successful implementation
Led the onboarding process for new hires, handling logistics, HR documentation, payroll processes, and entitlement reporting
Reviewed and distributed communications from the executive office with the utmost confidentiality, demonstrating a commitment to privacy and professionalism
Managed budget functions for the Commercial organization, overseeing financial processes and ensuring compliance with accounting measures
Orchestrated annual President's Club activities and monthly leadership meetings, enhancing team collaboration and recognition
Processed marketing project execution and initiatives; Executed large scale off-site meetings of 200 guests and team building
Coordinated budget and promotions with all projects and managed project budget.
SENIOR EXECUTIVE ASSOCIATE, VICE CHAIRMAN'S OFFICE 04/1998 to 12/2008
American Express Company New York, NY
Played a pivotal role in organizing and coordinating weekly business meetings, conferences, and complex travel arrangements for the Vice Chairman's office and the Advertising division
Took charge of coordinating the training component of the talent development program, effectively negotiating 25% of the training proposals with internal and external partners
Developed and executed a schedule for the leadership team, focusing on enhancing managerial and developmental skills with Human Resources, Legal and Procurement
Consistently provided top-notch customer service, ensuring a positive and engaging learning experience with executive assistance
Oversaw the strategic allocation and management of the operational budget for the Vice Chairman's office and Advertising division
Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
EDUCATION
Bachelor of Arts Business Administration and Management 12/2012
FAIRLEIGH DICKINSON UNIVERSITY, Teaneck NJ
GPA: 4.0
AFFILIATIONS
Member of The National Society of Leadership and Success - 12/2012
Phi Omega Epsilon Honor Society –6/2012
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