Customer Service Box Truck

Juan Rivera

210-***-**** *.*********@*****.***

EDUCATION

GED, Smithson Valley High School 2001

Associate’s Degree in Medical Assisting, Hallmark College

****-****

HIGHLIGHTS

Over 15 years of sales experience, including managing teams and achieving high sales volumes.

10 years of management experience with proven leadership in diverse roles.

Extensive experience operating forklifts and reach trucks.

Strong ability to meet deadlines and work efficiently under pressure.

Proven reliability and adaptability with a commitment to continuous improvement.

Excellent customer service skills with a proactive approach to problem-solving.

Energetic and enthusiastic about staying active and contributing to team success.

References Available Upon Request

OBJECTIVE

To leverage over 20 years of retail and customer service experience to bring value to a dynamic team. Proven track record in sales and management, with a focus on meeting deadlines under pressure, driving team success, and delivering exceptional customer service.

EXPERIENCE

Lowe’s Home Improvement

Customer Service Associate / Sales Specialist / Sales Manager

2011 - Present

Managed a sales team achieving $15 million in sales within one year.

Directly contributed to $3 million in sales personally in one year.

Oversaw customer service operations, ensuring high satisfaction and efficiency.

Developed and implemented sales strategies to drive revenue growth and meet targets.

Supervised and mentored team members, fostering a collaborative and productive work environment.

Home Depot

Overnight Stocker / Overnight Stocking Manager / Day Freight Supervisor

2003 - 2011

Led stocking operations and managed inventory control for optimal store performance.

Coordinated overnight stocking activities to ensure store readiness for opening.

Supervised and trained a team of stockers, focusing on efficiency and accuracy.

Whataburger

Line Cook / Night Shift Supervisor

2001 - 2003

Oversaw night shift operations, including staff management and food preparation.

Ensured high standards of food quality and customer service during peak hours.

Managed inventory and supplies to maintain smooth operational flow.

SKILLS

* Sales and Management * Deadline Management * Active & Energetic Work Ethic

* Customer Service & Problem Solving * Adaptability * Forklift & Reach Truck Operation

Contact this candidate