Direct Support Case Manager
Resume:
Ju'Mayla Woods
Lafayette, LA *****
**********@************.*******.***
Devoted Direct Support Worker, providing exemplary service to individuals in residential care environments with upmost respect and consideration. Supportive care professional, monitoring client behaviors and encouraging participation in healthy activities as noted within care plan. Deliberate role model, demonstrating healthy behavior for daily living and social interactions. Work Experience
Direct Care Worker
L&D Community Care-Lafayette, LA
August 2022 to June 2024
Assisted clients with daily living needs to maintain self-esteem and general wellness. Administered medication as directed by physician.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs. Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
Recognized and reported abnormalities or changes in patients' health status to case manager. Scheduled and accompanied clients to medical appointments. Remained alert to problems or health issues of clients and competently responded. Monitored and assisted residents through individual service plans. Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels. Kept clients engaged in social networks and communities for personal health and growth. Determined specific needs and provided most appropriate level of services for patient well-being. Maintained clean, safe, and well-organized patient environment. Recorded status and duties completed in logbooks for management. Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Transport client via wheelchair and lifter to and from daily activates and appointments. Direct Care Worker
Leading Healthcare-Lafayette, LA
August 2021 to August 2022
Administered medication as directed by physician.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs. Documented vitals, behaviors, and medications in client medical records. Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff. Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
Kept clients engaged in social networks and communities for personal health and growth. Laundered items, changed sheets and made bed to keep patients' bedroom clean. Drive-Thru Cashier
McDonald's Restaurant-Lafayette, LA
June 2020 to May 2021
Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Followed food safety and sanitation guidelines at all times. Maintained clean, tidy and orderly work station to uphold company standards. Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Demonstrated excellent customer service skills to increase customer satisfaction. Assisted customers with menu items and accurate order fulfillment. Cross-trained in other areas of restaurant to provide additional support during busy periods. Operated cash register to record transactions accurately and efficiently. Handled cash with high accuracy and took care to check bills for fraud. Stock merchandise and prep food.
Education
High School Diploma
Northside High School - Lafayette, LA
May 2021
Skills
• First Aid and Safety Emotional support
Care Plan Assessment Adaptive learning
Behavior Redirection Mobility assistance
Client Documentation Empathy and understanding
CPR certified Crisis intervention
Medication Administration Record keeping
Patient Care Housekeeping
Care Plan Management Chauffeuring
First aid knowledge Cooking Meals
Team collaboration
Certifications and Licenses
First Aid Certification
CPR Certification
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