Customer service, correction officer (TDCJ) did 2 years

DANIELLE DURHAM

Professional Summary

Reliable and organized Parking Attendant with excellent customer ser

record and acute spatial awareness. Competent in m«

Dependable Parking Lot Attendant with exemplary work ethic and customer service Sk

Offering prior experience in parking and traffic 1 Possessing clea ngr

excellent money handling skills. Enthusiastic attendant with unmatched park

e col

skills. Assigned and verified tickets to guests upon arrival and retrieval before

receipts. Charming individual with great customer service expertise

Skills

© Customer Experience © Valet Services

¢ Customer Inquiries @ Vehicle Operations

© Safe Driving Practices © Car Parking

© Critical Thinking © Customer Needs Assessment

Traffic Routing © Complex Problem-Sol

© Customer Satisfaction

Work History

Valet Parking Attendant, 07/2021 to Current

Texas Children Hospital — The Woodlands, TX /Down

Issued ticket stubs and placed numbered tags on

vehicles.

Inspected vehicles prior to parking and during retrieval to detect damage

Patrolled area to prevent thefts of parked cars or items in cars

Explained parking rates and retrieval procedures to guests upon arrival

Answered general questions about parking fees, facilities and direction

Facilitated vehicle flow by managing traffic control and parkir

e

e

© Directed patrons to designated parking spaces.

e

e

.

Observed and monitored parking lot or garage to preserve safety of cu

Cashier, 01/2021 to 08/2021

Shipley's Donuts — Magnolia, TX

® Operated cash register for cash, check and credit card transactions with excs

levels.

© Worked flexible schedule and extra sh isiness need

© Maintained secure cash drawers, promptly resolving discrepancies in daily totals

© Greeted customers when they entered to store

© Served customers donuts, coffee, and sodas

Correctional Officer, 11/2019 to 08/2020

Texas Department Of Criminal Justice - The Wall

{untsville, 7

e Escorted inmates to and from cells, court, hospitals and medical appointmer

© Conducted routine and emergency head counts.

ep:

© Observed and supervised inmates throughout visits, meal time

© Prepared, processed and maintained forms,

orts,

logs, rec

showers.

© Observed behavior of residents individually and in groups.

Education

High School Diploma: 05/2018

Magnolia High School - Magnolia, TX

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