Production & Quality Control specialist.

Casandra Hampton

(H) 859-***-**** *****************@*****.***

***** ****** **. ****** ******* 47041

SUMMARY

Articulate person driven to succeed. Dedicated hard worker offering excellent communication, listening and problem-solving skills. Able to drive positive customer experiences by promoting customer-centric behaviors and actions, evaluating customer needs and implementing product and service solutions to enhance customer loyalty. Dedicated and detail-oriented Customer Service specialist with 7 years of experience. Skilled at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Flexible and goal-oriented team player with expertise in scheduling, customer relationship management, document control, following work instructions, blueprints or drawings and assisting with several research and development projects. Ten years of experience in Aerospace manufacturing. Dependable self-starter seeking to leverage background into any role with progressive organization.

SKILLS

•Supply replenishment

•Client-focused

•Quick learner

•Training and development

•Able to interpret blueprints, schematics, and drawings

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•Quality and Control Management

•Time management skills

•Positive learning process

•Excellent communication skills.

•Mechanically inclined with good dexterity.

•Strong experience with Data entry, sample testing, documentation and Quality Assurance.

EXPERIENCE

Quality Technician, Belflex/Premier Magnesia, August 2023-August 2024

Greendale, Indiana

Is this role I was responsible for proactive participation in the efforts to prevent, detect, report, correct or cause to be corrected the production of nonconforming material or product. I worked on maintaining and improving the Quality System by conducting quality audits and monitoring quality checks of progress including, but not limited to, weight checks, drop tests, fragrance tests, seal checks, dry additive feeder checks and documentation. This includes data sampling, analysis and entering of analytical results into data bases and files.

Electro-Mechanical Assembler, Veelo Technologies, May 2019-August 2023

Woodlawn, Ohio

Performs a variety of routine mechanical and/or electromechanical assembly operations in accordance with work instructions, Engineering BOM drawings, manufacturing process specifications, company instructions and procedures. Position and fasten units to assemblies and subassemblies. Conduct inspections of own and/or other associates work to insure correctness in accordance with company and/ or customer drawings. Read and interpret instructions, schematics, blueprints, and drawings. Test for mechanical reliability on various equipment and parts. Assist with research and development.

Aerospace Manufacturing, Meggit, April 2012-March 2019

Erlanger, KY

I assembled Fan Blade Fairings for Prat Whitney. This includes bonding bushings and lugs into the platform as well as bonding seals onto the platform. I repair Vinton on the surface of the platform to ensure that it meets spec. I keep a router with each part to determine the date and time each process is complete.

Collections Representative, Fifth Third Bancorp, August 2008-March 2011

Cincinnati, OH

This job entailed calling customers that are past due on their credit cards and trying to set up a payment or plan of action to get the debt paid.

EDUCATION AND TRAINING

High School Diploma

Colerain High School, Cincinnati OH 2000

REFERENCES

Michelle Shank, Supervisor Premier Magnesia 419-***-****

Kyle Bowen, Supervisor Meggitt 859-***-****

Tim Rapking, Supervisor Veelo Technologies 513-***-****

Allyson Fisher, Facility & Security Technology Manager Veelo Tech. 513-***-****

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