Sales Representative Call Center

Location:

Shinnston, WV

Posted:

August 26, 2024

Contact this candidate

Resume:

Crista Contino

** ******* ** *** * Shinnston Wv United States

To obtain a position within a new company that allows me to utilize the skills and knowledge already acquired, while continuing to learn from new experiences and opportunities. Getaways on Display

Jun 2006 - Jun 2007

(1 Years,0 Months)

Sales Representative

a. Telemarketing/Sales

b. Cold calling businesses and tourist attractions. c. Negotiating contracts for brochure distribution to Rest Areas and Turnpike plazas. Bathfitter

Apr 2008 - Jan 2014

(5 Years,9 Months)

Confirmation/Floor Supervisor

Training and development

a. Regular procedural and product training.

b. Individual CSR and Confirmer coaching and on the spot training. Scheduleing/Dispatching

a. Taking client appointments and turning them into quality confirmed leads. b. Organizing and booking a daily schedule for 24 offices. Supervisory

a. Working with individual office managers field managers and call center staff. b. Overseeing floor operations, daily procedures and quality assurance. Employee schedules, disciplinary coaching along with record keeping.

Novitas Solutions

Apr 2015 - May 2017

(2 Years,1 Months)

CSR Written department

Medicare customer service representative for the written department. Handling inbound provider calls on regards to claims, coding and billing questions. Handling inbound written correspondence for provider claims. Catagorizing all incoming correspondence within a spreadsheet to be sorted to the correct department for processing.

Self employed

Jul 2022 - Aug 2023

(1 Years,1 Months)

pool contractor

Maintaining commercial and residential pouls located at Ocean Isle Beach and Hulden Beach North Carulina.

Inspection and cleaning in ground pouls.

Checking and maintaining all chemicals.

Servicing and backwashing all pumps.

304-***-**** ************@*****.***

20-Nov-1981

Summary

Experience