Customer Service Representative
Resume:
DEBORAH JONES
**********@*****.***
Customer Service Representative (CSR)
Standifor veterinary center - Modesto, CA
September 2020 to Present
Answer heavy phone lines, start and maintain medical records, fax, file, handle money transactions, help customers in all aspect of their visit. Assist with pets during exams and transport them back to owners. Clean, sanitize all areas inside and out. Work all aspects of ER swing shift with little supervision.
Project Coordinator
Flooring liquidators - Modesto, CA
April 2017 to February 2019
Managing Installation schedules, Booking inspections, Coordinating materials. Purchase orders, payroll
General office duties; filing, scanning, mailing, Uploading Pic and documents to partners.
Communication with customers and Techs. Problem solving
Veterinary Assistant/Receptionist
River Oak Veterinary Hospital - Riverbank, CA
September 2014 to June 2017
Create, maintain, and resolve customers and any issues that come up. Assist with any tasks that Dr or other associates need help with. Create any invoices, take payment, maintain schedule and keep schedule full. Keep customers informed of their pets needs and answer any questions they have
Activities assistant
Generations Healthcare - Modesto, CA
August 2015 to April 2017
Assist in daily Activities to strengthen and enhance residents experience and social / physiological foundation
Certified Nurse Assistant (CNA)
English Oaks - Modesto, CA
August 2009 to June 2013
Responsible for the day to day activities of daily living in a clean, sanitary, and safe environment. Feeding, toileting, rehabilitating from surgeries and/or medical conditions. Under direction of Registered nurse give complete care
Personal Assistant
Haynes Enterprises - Lockeford, CA
June 2010 to September 2012
Assist with special events and provide information for policies and procedures. Set up and coordinate meetings and conferences, maintain and distribute staff weekly schedules and support staff in project based work. Office work including, reviewing and editing of documents, filing, faxing, emailing
Front Office
Office
Showroom Manager
Day Blinds - Modesto, CA
June 2004 to November 2007
Modesto, CA
June 2004 to November 2007 operations, customer service issues, local marketing, purchasing, inventory, installed and special orders
Assistant manager
sales, labor, P&L costs, staffing
John's Incredible Pizza - Modesto, CA
September 2005 to June 2006
Modesto, CA
September 2005 to June 2006
Responsible for daily running of restaurant and gaming areas, sales, labor, P&L costs, staffing
(hiring and maintaining) customer service and cleanliness
Party Manager- maintain relationships with repeat guests, corporate parties and children's parties, teach train and develop team to higher levels, mascot schedule in community at volunteer events
Front of house manager- responsible for training and procedures in cash handling, bussers training and scheduling for all
Sales Specialist/Dept Head
The Home Depot - Manteca, CA
April 1999 to September 2005
Sales Specialist in Flooring/Decor Departments, sales in all aspects of flooring, including selling and follow up with customers in installed sales, resolving install issues, shrink and inventory control, stocking
Front End supervisor(key carrier) supervise and train cashiers, lot attendants and phone center personnel (55 employees) daily audits, scheduling, register procedures, combating shrink, reviews and write ups, on duty manager for all store operations and departments, trainer on sales stats and up sell, resolving customer issues, implementation of safety team procedures and enforcement of policies
Contact this candidate