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Customer Service Assistant Manager

Location:
Columbia, MO
Posted:
August 26, 2024

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Resume:

Cheree Williams

Assistant Manager

Columbia, MO

***************@*****.***

+1-573-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Columbia Public School Night Custodian

Restaurant and Restrooms-Columbia, MO

June 2016 to April 2024

Sweep, Mop, Dust Floor desk and walls. Stock areas with supplies, Move furniture, Remove snow and ice from areas, Vacuum spot clean carpets,

Assistant Manager

Popeye's Restaurants-Jefferson City, MO

October 2018 to October 2023

Cashier, count drawer and safe inventory counts pack orders Assistant Manager Retail

Toys 'R' Us-Columbia, MO

May 2016 to February 2018

Training and supervising staff, managing budgets, dealing with customers complaints, preparing promotional displays, price changes

Cashier/Customer Service

Save A Lot-Columbia, MO

June 2015 to August 2017

Ring in groceries, price check, stock shelves.

Sandwich Artist

Subway-Columbia, MO

August 2013 to June 2017

Make Sandwich, Customer Service, cleaning, stocking, Clean kitchen Restaurant and Restrooms Shoe Sales Associate

Payless ShoeSource-Columbia, MO

April 2016 to April 2017

• Greeting customers

• Identifying customer needs

• Making product recommendations

• Helping customers find the right shoes

• Stocking shelves

• Maintaining sales records

• Operating cash registers

• Preventing theft

• Keeping the premises clean

Education

High school diploma

Fredrick A. Douglass High School - Columbia, MO

August 2006 to May 2009

Skills

• Conflict Management (Less than 1 year)

• Cooking (Less than 1 year)

• Financial management (Less than 1 year)

• self motivated (Less than 1 year)

• Food Prep

• Customer Service

• Team Member

• Food Service

• Fast Food

• Budgeting

• Custodial Experience

• Commercial Cleaning

• Leadership

• Assistant Manager Experience

• Merchandising

• Payroll

• Supervising Experience

• Cash Handling

• Restaurant Experience

• Cashiering

• Sanitation

• Store Management Experience

• Kitchen management

• Food safety

• Serving

• Micros POS

• Inventory control

• Food preparation

• Aloha POS

• Serve safe certified (5 years)

• POS

• Profit & Loss

• Bartending

• Management

• Microsoft Word

• Pricing

• Upselling

• QuickBooks

• Retail Sales

• Guest Services

• Cooking

• Restaurant experience

• Supervising experience

• Kitchen management

• Guest services

• Leadership

• POS

• Customer service

• Conflict management

• Profit & loss

• Cash register

• Budgeting

• Upselling

• Windows

• Cash handling

• Sales

• Pricing

• Retail sales

• Payroll

• Front desk

• Childcare

• Office management

• Property management

• Fair Housing regulations

• Databases

• Data collection

• Hotel experience

• Typing

• Hospitality

• Store management

• Teaching

• Microsoft Word

• Accounting

• Microsoft Powerpoint

• Commercial cleaning

• Floor care

• Kitchen Experience

• Customer service

• Communication skills

• Microsoft Office

Certifications and Licenses

Food Handler Certification

ServSafe

May 2023

CPR Certification

Child Development Associate Certification

March 2010

Assessments

Work style: Reliability — Proficient

March 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Retail customer service — Proficient

July 2023

Responding to customer situations in a retail setting Full results: Proficient

Work style: Professionalism — Completed

March 2023

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Completed

Management & leadership skills: Impact & influence — Completed November 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed

Supervisory skills: Motivating & assessing employees — Completed June 2023

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed

Work style: Conscientiousness — Proficient

October 2023

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Attention to detail — Proficient

June 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Nursing assistant skills — Proficient

June 2021

Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient

Technical support — Proficient

September 2023

Performing software, hardware, and network operations Full results: Proficient

Food service: Customer situations — Proficient

May 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Cooking skills: Basic food preparation — Proficient April 2023

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills •

Communication, Directing others, Confidence, Conflict Management, Creative, Coordinate, Flexibility, Honest, Motivation, Multi-Taskin Strength & Hobbies • Positive Attitude, Financial management, Intelligent, self motivated, personal management, Loyal, • Cooking, Child Care, Cleaning, Dancing, Traveling, Basketball



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