Customer Service Assistant Manager
Resume:
Cheree Williams
Assistant Manager
Columbia, MO
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Columbia Public School Night Custodian
Restaurant and Restrooms-Columbia, MO
June 2016 to April 2024
Sweep, Mop, Dust Floor desk and walls. Stock areas with supplies, Move furniture, Remove snow and ice from areas, Vacuum spot clean carpets,
Assistant Manager
Popeye's Restaurants-Jefferson City, MO
October 2018 to October 2023
Cashier, count drawer and safe inventory counts pack orders Assistant Manager Retail
Toys 'R' Us-Columbia, MO
May 2016 to February 2018
Training and supervising staff, managing budgets, dealing with customers complaints, preparing promotional displays, price changes
Cashier/Customer Service
Save A Lot-Columbia, MO
June 2015 to August 2017
Ring in groceries, price check, stock shelves.
Sandwich Artist
Subway-Columbia, MO
August 2013 to June 2017
Make Sandwich, Customer Service, cleaning, stocking, Clean kitchen Restaurant and Restrooms Shoe Sales Associate
Payless ShoeSource-Columbia, MO
April 2016 to April 2017
• Greeting customers
• Identifying customer needs
• Making product recommendations
• Helping customers find the right shoes
• Stocking shelves
• Maintaining sales records
• Operating cash registers
• Preventing theft
• Keeping the premises clean
Education
High school diploma
Fredrick A. Douglass High School - Columbia, MO
August 2006 to May 2009
Skills
• Conflict Management (Less than 1 year)
• Cooking (Less than 1 year)
• Financial management (Less than 1 year)
• self motivated (Less than 1 year)
• Food Prep
• Customer Service
• Team Member
• Food Service
• Fast Food
• Budgeting
• Custodial Experience
• Commercial Cleaning
• Leadership
• Assistant Manager Experience
• Merchandising
• Payroll
• Supervising Experience
• Cash Handling
• Restaurant Experience
• Cashiering
• Sanitation
• Store Management Experience
• Kitchen management
• Food safety
• Serving
• Micros POS
• Inventory control
• Food preparation
• Aloha POS
• Serve safe certified (5 years)
• POS
• Profit & Loss
• Bartending
• Management
• Microsoft Word
• Pricing
• Upselling
• QuickBooks
• Retail Sales
• Guest Services
• Cooking
• Restaurant experience
• Supervising experience
• Kitchen management
• Guest services
• Leadership
• POS
• Customer service
• Conflict management
• Profit & loss
• Cash register
• Budgeting
• Upselling
• Windows
• Cash handling
• Sales
• Pricing
• Retail sales
• Payroll
• Front desk
• Childcare
• Office management
• Property management
• Fair Housing regulations
• Databases
• Data collection
• Hotel experience
• Typing
• Hospitality
• Store management
• Teaching
• Microsoft Word
• Accounting
• Microsoft Powerpoint
• Commercial cleaning
• Floor care
• Kitchen Experience
• Customer service
• Communication skills
• Microsoft Office
Certifications and Licenses
Food Handler Certification
ServSafe
May 2023
CPR Certification
Child Development Associate Certification
March 2010
Assessments
Work style: Reliability — Proficient
March 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Proficient
July 2023
Responding to customer situations in a retail setting Full results: Proficient
Work style: Professionalism — Completed
March 2023
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Completed
Management & leadership skills: Impact & influence — Completed November 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Supervisory skills: Motivating & assessing employees — Completed June 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed
Work style: Conscientiousness — Proficient
October 2023
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Attention to detail — Proficient
June 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Nursing assistant skills — Proficient
June 2021
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Technical support — Proficient
September 2023
Performing software, hardware, and network operations Full results: Proficient
Food service: Customer situations — Proficient
May 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Cooking skills: Basic food preparation — Proficient April 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills •
Communication, Directing others, Confidence, Conflict Management, Creative, Coordinate, Flexibility, Honest, Motivation, Multi-Taskin Strength & Hobbies • Positive Attitude, Financial management, Intelligent, self motivated, personal management, Loyal, • Cooking, Child Care, Cleaning, Dancing, Traveling, Basketball
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